Brookhaven at Lexington
Strong Medicare quality ratings; families often praise high-end luxury amenities and facilities. Still worth an in-person visit.
based on 44 Google reviews
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What this means for your family
Brookhaven at Lexington is a premier choice for those seeking a luxury retirement lifestyle with extensive amenities and social engagement. However, prospective families should be aware of the reported difficulties in the administrative tour process and should conduct a thorough, independent assessment of the specific care unit their loved one will occupy.
Google Reviews
Google Reviews
44 reviews on Google“Brookhaven at Lexington is a high-end, luxury life-plan retirement community that receives significant praise for its extensive amenities, including a pool and exercise facilities, and its active social environment. While many residents and family members report high satisfaction with the care and staff, some visitors have noted challenges with navigation, parking, and administrative accessibility during the tour process.”
Quality Themes
Tap a score for detailsStrengths
- High-end luxury amenities and facilities
- Active and engaging social community
- Well-maintained grounds and common areas
- Comprehensive continuing care services
Concerns
- Difficult navigation and restricted parking (mentioned by 2 reviewers)
- Unwelcoming or officious administrative staff during tours (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's focus on high-end luxury, how are the daily social activities tailored to keep residents active and engaged within such a beautiful setting?
- 2I noticed the memory care program is a smaller part of your offerings; could you walk me through the specific support and specialized care provided for residents in that unit?
- 3With your 5-star health inspection rating, how does your clinical team coordinate care to ensure that high standard is maintained during medical emergencies or sudden changes in health?
- 4We are planning our visit and want to be prepared—what is the best way for families to navigate the grounds and find parking when coming for regular visits?
- 5Since we value a warm and welcoming environment, could you tell us more about how your administrative team works to support families throughout the transition process?
- 6How do you leverage your well-maintained common areas and grounds to foster a sense of community among the residents on a daily basis?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother lives here, the place is amazing for all the activities to do. The staff is patient and super helpful. The grounds and community areas are crazy clean.”
“Everyone I know who lives here, or has lived here, is pleased with the place, the facilities, and the care available if and when needed.”
“The amenities at this life care retirement community are simply outstanding. Having been involved with Brookhaven for so many years as a volunteer, has been incredibly fulfilling.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 13 measures
10
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents who fell and were seriously hurt
Residents who lost too much weight
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Brookhaven at Lexington has 15 deficiencies across three surveys, primarily involving fire safety systems, medication management, and care planning. The facility shows a pattern of fire safety issues including sprinkler systems, exit signs, and emergency preparedness that have persisted across multiple surveys. All deficiencies have correction dates, suggesting the facility addresses identified problems, though some fire safety concerns have recurred.
Nov 24, 2025Routine7
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Oct 22, 2024Routine7
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Oct 11, 2023Routine1
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Ownership & Operations
Who Operates This Facility
Brookhaven at Lexington
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit brookhavenatlexington.org
Medicare data downloads
Original nursing home datasets
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