Rivercrest Long Term Care
Strong Medicare quality ratings; families often praise engaging social activities and programs. Still worth an in-person visit.
based on 34 Google reviews
Watch Rivercrest Long Term Care
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for families seeking a highly social and active environment for their loved ones, particularly for post-surgery rehabilitation. The strength of the community lies in its robust activity programming and high-quality dining. While the clinical care is praised, always verify the specific staffing ratios for your loved one's specific care needs during night or weekend shifts.
Google Reviews
Google Reviews
34 reviews on Google“Newbury Court (Rivercrest) is highly regarded for its vibrant social atmosphere, extensive activity programs, and high-quality dining options. Families can expect a clean, well-maintained campus with a strong emphasis on community engagement and professional rehabilitation services. While most reviews are overwhelmingly positive, there is a single outlier rating of 1-star that lacks context.”
Quality Themes
Tap a score for detailsStrengths
- Engaging social activities and programs
- High-quality, varied dining options
- Warm and professional staff
- Excellent rehabilitation and therapy services
- Beautifully maintained campus and amenities
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since the campus is so beautifully maintained, could you show us the specific areas where residents typically gather for social time?
- 2We've heard great things about the dining variety here; could you tell us more about how the menus are planned and how much choice a resident has during meals?
- 3With such a high rating for therapy services, how does the rehabilitation team coordinate with the nursing staff to ensure a smooth recovery process?
- 4How does the nursing team handle medical emergencies or changes in health status during the overnight hours?
- 5We noticed the staff is very responsive to feedback; how does the administration typically involve families in the care planning process?
- 6Could you describe some of the most popular social programs or group activities that keep the residents engaged throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“Our mother is receiving excellent care at this facility. The level staff to residents is very good, and the communication between the facility and family is excellent. We are so grateful for the care Mom is receiving post surgery.”
“When I arrived at Newbury Court, I was battling the challenges of Parkinson’s disease and feeling anything but my best. Fast forward two years, and I feel like a new person. This transformation is mainly due to the incredible services here, from invigorating exercise classes to personalized physical and occupational therapy.”
“The staff are fabulous. The residents are well educated with interesting, varied careers. The food is fabulous (unfortunately the hot fudge sauce is destroying my boyish figure).”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Rivercrest Long Term Care shows a moderate pattern of deficiencies with families filing at least one complaint that triggered an inspection regarding care planning. The facility has had issues with care planning, fire safety systems, medication labeling, and food safety across recent surveys. All identified deficiencies have been corrected by the facility, suggesting responsive management when problems are found.
Nov 14, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Sep 5, 2024Routine2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Sep 27, 2023Routine5
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
Rivercrest Long Term Care
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Care One at Concord
< 1 miNursing Home · W Concord, MA
Life Care Center of Acton
2.3 miNursing Home · Acton, MA
The Commons Skilled Nursing & Rehabilitation
2.9 miNursing Home · Lincoln, MA
Campion Health & Wellness, INC
5.5 miNursing Home · Weston, MA
Sudbury Pines Extended Care
7.0 miNursing Home · Sudbury, MA
Carleton-Willard Village Retirement & Nursing Ctr
7.0 miNursing Home · Bedford, MA