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Strong Medicare quality ratings; public reviewers often praise engaging social activities and programs. Still worth an in-person visit.
based on 34 Google reviews
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Rivercrest Long Term Care has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: engaging social activities and programs and high-quality, varied dining options. Review the component ratings and current source records before deciding.
Newbury Court (Rivercrest) is highly regarded for its vibrant social atmosphere, extensive activity programs, and high-quality dining options. Families can expect a clean, well-maintained campus with a strong emphasis on community engagement and professional rehabilitation services. While most reviews are overwhelmingly positive, there is a single outlier rating of 1-star that lacks context.
Quality Themes
Tap a score for detailsStrengths
Rating Trends
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Distribution · 32 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“Our mother is receiving excellent care at this facility. The level staff to residents is very good, and the communication between the facility and family is excellent. We are so grateful for the care Mom is receiving post surgery.”
“When I arrived at Newbury Court, I was battling the challenges of Parkinson’s disease and feeling anything but my best. Fast forward two years, and I feel like a new person. This transformation is mainly due to the incredible services here, from invigorating exercise classes to personalized physical and occupational therapy.”
“The staff are fabulous. The residents are well educated with interesting, varied careers. The food is fabulous (unfortunately the hot fudge sauce is destroying my boyish figure).”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Rivercrest Long Term Care shows a moderate pattern of deficiencies with families filing at least one complaint that triggered an inspection regarding care planning. The facility has had issues with care planning, fire safety systems, medication labeling, and food safety across recent surveys. All identified deficiencies have been corrected by the facility, suggesting responsive management when problems are found.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Rivercrest Long Term Care
nonprofit
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
34 reviews from families & visitors
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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