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Assisted Living · North Hills, NY
99 South Service Road, North Hills, NY 11040
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 140 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate The Bristal at North Hills highly. Reviewers highlight: warm, attentive, and professional staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Bristal at North Hills is highly regarded by families for its warm, compassionate staff and well-maintained, clean environment. Reviewers frequently praise the community's leadership, high-quality dining events, and the personalized attention residents receive, particularly within the Reflections memory care unit.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Numerous reviews mention staff by name, highlighting their compassion, professionalism, and dedication.
Leadership is praised for being accessible and keeping families updated.
Reviewers consistently describe the facility as immaculate and well-maintained.
Multiple reviewers specifically praise the quality of meals and the special brunch events.
The Mother's Day brunch and social events are frequently cited as highlights.
Families of residents in the Reflections unit specifically commend the compassionate and supportive care provided.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Rating Trends
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Distribution · 75 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The executive director Janani is excellent and really cares about the residents experience as well as the family's experience. The entire team is dedicated and passionate about the residents they care for.”
“My mother-in-law, currently 94, has been cared for at the Bristal North Hills for almost 5 years. During that time, her care has been consistently outstanding. Any assisted living community has positives and negatives. The Bristal truly has offered mostly positives—the food is high-quality, the facility is immaculate, and the staff seems to know the residents quite well.”
“My aunt lived at North Hills reflections. Dana, Wilma and Jai took good care of her until it was her time. In the beginning she was nervous, but ultimately she was so happy, made friends and lived her life to the fullest with good people around her.”
Source: NY Dept. of Health
Key Findings
No violations found in inspection history
Records and reports
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Engel Burman Senior Housing at North Hills, INC.
for profit
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with NY Dept. of Health.
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit thebristal.com
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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