See every facility — official ratings, family reviews, no referral fees.
Assisted Living

The Bristal at Lake Success

Families consistently rate this highly — reviewers highlight warm, attentive, and professional staff. Schedule a visit to confirm the fit.

69 North Service Road, Lake Success, NY 11020110 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.7/5

based on 45 Google reviews

5
4
3
2
1
The Bristal at Lake Success Assisted Living in Lake Success, NY — Street View
Street View

Watch The Bristal at Lake Success

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

The Bristal at Lake Success is highly recommended for its specialized memory care and attentive, professional staff. While the facility is exceptionally well-regarded, families should feel comfortable asking about current visitation policies to ensure they align with their expectations for family involvement.

Google Reviews

Google Reviews

45 reviews on Google
The Bristal at Lake Success is highly regarded by families for its compassionate staff, clean and well-maintained environment, and engaging activities tailored for memory care residents. Reviewers frequently highlight the peace of mind they feel knowing their loved ones are safe, well-fed, and treated with dignity by a professional team.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities10.0Meds9.0Memory10.0Comms9.0ValueN/A

Strengths

  • Warm, attentive, and professional staff
  • Clean, well-maintained, and bright facility
  • Engaging daily activities and social events
  • High-quality food and dining options

Concerns

  • Restrictive visitation policies during holidays

Rating Trends

Tap a year to see what changed

2341.02021(1)5.02023(7)5.02024(5)5.02025(9)4.82026(20)

Distribution · 42 analyzed

5
40
4
0
3
0
2
0
1
2

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very responsive to feedback online; how do you incorporate family input into the daily care plans for residents?
  • 2With the facility being so bright and well-maintained, what are some of the most popular common areas where residents like to gather for social activities?
  • 3Could you walk us through how the dining team accommodates personal preferences or specific dietary needs during meal times?
  • 4Since the community is quite active, what are some of the standout daily events or outings that new residents typically enjoy most?
  • 5How does the facility manage visitation logistics during busy holiday seasons to ensure families can still spend quality time with their loved ones?
  • 6In the event of a medical need, how do your staff members coordinate with local healthcare providers to ensure seamless care for residents?

Personalized based on this facility's data


Key Review Excerpts

The staff at the Bristal in Lake Success NY are the best! This location specializes with memory care which consists of helping residents with Alzheimer's and Dementia. A dedicated memory care community like none other on Long Island!

Memory care family member · 2026★★★★★

The building itself was brand new then, but still looks the same today. The staff were attentive and caring and kept me updated regularly about issues I sometimes did not even realize my parents had.

Long-term resident's family · 2024★★★★★

The management team has always supported him and our family, accommodating my father’s changing needs. The community is kept beautifully and the staff has always been attentive to my father’s needs and to what makes him happy.

Long-term resident's family · 2023★★★★★
Source: 45 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

5total
1deficiencies

Key Findings

No violations found in inspection history

Aug 18, 2025Complaint
CleanReport

No deficiencies found during this inspection.

May 15, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Feb 3, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Sep 20, 2024Routine
487.7 (f) (12) (ii)

Resident services

Dec 12, 2023Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Eb Care at Lake Success LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call