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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 54 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
The Bridges at Ankeny has a middle-range Medicare overall rating. Strengths include highly regarded physical therapy department. Some reviewers note concerns about chronic understaffing leading to long wait times for call lights (mentioned by 12 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
The Bridges at Ankeny has experienced a significant decline in quality, with numerous recent reviews citing severe understaffing, medication mismanagement, and unresponsive call lights. While some families report positive experiences with the therapy department and individual staff members, the consensus in recent years points to systemic failures in basic patient care and facility management.
Quality Themes
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Concerns
Rating Trends
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Distribution · 88 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My mother was in this facility from January 13th to January 22nd with medicine mismanagement and communication issues with staff from day one. From January 23rd until February 3rd, basic care and medication mismanagement caused issues severe enough for her surgeon to admit her to the hospital for wound care.”
“Every day when I’d visit my mom, she was soaked through to the sheets with urine. There would be evidence of someone being in the room recently, (food had been delivered by the cna, meds were just given etc) and no one checks the brief or bedding.”
“The therapy department is top-notch. They encourage you to do your best and applaud your successes. The puppies are an added bonus. The problem is the management of the facility.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows a concerning pattern with 23 complaint-triggered deficiencies, indicating families have repeatedly filed reports about care issues. The most frequent problems involve infection control, care planning, nursing staffing levels, and basic daily care assistance. While most deficiencies show correction dates, several critical issues from September 2024 remain without correction plans, and problems persist across multiple surveys, suggesting ongoing quality concerns.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use and maintenance of medical gas equipment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Mar 17, 2026
$9,110
Source: Iowa Dept. of Inspections, Appeals & Licensing
Fed violations: 2, State violations: 0
Fed violations: 0, State violations: 0
Fed violations: 5, State violations: 1
Fed violations: 0, State violations: 0
Fed violations: 0, State violations: 0
Fed violations: 0, State violations: 0
Fed violations: 0, State violations: 0
Fed violations: 5, State violations: 0
The Bridges at Ankeny
for profit
Campbell Street Services
22 facilities nationwide
Chain avg rating: 2.1/5 · Rank 5 of 16
Owners
Holdco Ankeny, Ia, LLC
Owner · Organization
5v+ Seniors Healthcare Fund Gp, LLC
Owner (parent company) · Organization
5v+ Seniors Healthcare Fund, Lp
Owner (parent company) · Organization
Birchwood Healthcare Partners LLC
Owner (parent company) · Organization
Investco Ankeny, Ia, LLC
Owner (parent company) · Organization
Bakst, David
Owner (parent company)
Brown, Jeremy
Owner (parent company)
Brown, Steven
Owner (parent company)
Dole, Isaac
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
54 reviews from families & visitors
Official Website
Visit thebridgesankeny.com
Medicare data downloads
Original nursing home datasets
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