Assisted Living

Suites of Ankeny

Name: Public quality & inspection record for Suites of Ankeny
Creator: EveryPlace
License: https://everyplace.care/research-policy

Limited public data on Suites of Ankeny. Call, tour, and ask to meet current residents' families — your own impression matters most.

420 Nw Ash Drive, Ankeny, IA 50021|Reported capacity: 68|Licensed & active

Google rating

3.8/5

based on 13 Google reviews

(515) 635-0936 Directions Website

Open in Google Maps

Email Suites of Ankeny to yourself

Get a one-time email with a link to this profile so it is easy to find and share later.

This sends one email and does not add you to a mailing list.

What this means for your family

Every family's needs are unique. We encourage you to visit Suites of Ankeny in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.

Google Reviews

14 public Google reviews available

Suites of Ankeny is a modern, visually appealing facility that receives praise for its clean, home-like environment and peaceful outdoor pond area. However, serious concerns regarding basic care standards, such as infrequent hygiene assistance and delayed response times to emergency alerts, have been reported by family members. Prospective families should weigh the facility's aesthetic appeal against these significant reports of inconsistent care and poor communication.

Quality Themes

Tap a score for details

Strengths

Modern, clean, and well-maintained building
Peaceful outdoor pond area
Warm, home-like apartment atmosphere

Concerns

Delayed response to emergency alerts and calls (mentioned by 2 reviewers)
Inconsistent hygiene and cleaning services (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 14 analyzed

How They Respond to Reviews

39%response rate

This facility responds to some reviews.

Questions for Your Tour

1We love how modern and clean the building looks; how often is the housekeeping schedule updated to ensure the apartments stay just as pristine as they appear today?
2The outdoor pond area looks so peaceful; are there specific daily activities or scheduled times when residents are encouraged to enjoy the gardens?
3In the event of an emergency or a call button press during the night, what is the specific protocol to ensure a staff member responds immediately?
4Since the atmosphere here feels so much like a home, how do you involve families in the day-to-day communication regarding any changes in a resident's care?
5We noticed you are very active in engaging with the community online; how does that same level of responsiveness translate to communicating with families regarding billing or service value?
6With a cozy community of 68 residents, how do you ensure that personalized care needs are met without any delays in service?

Personalized based on this facility's data

Key Review Excerpts

“A staff member even told me that my mother laid on the floor after a fall for an hour after pushing her alert button before anyone came to help her. Rarely would anyone answer the front desk phone.”

Long-term resident's family · 2020★★☆☆☆

“The building itself is modern, clean, and beautifully designed, while the apartments feel warm, comfortable, and truly home-like rather than institutional.”

Visitor/Observer · 2026★★★★★

“Suites of Ankeny is a beautiful, modern-looking facility with extremely caring staff. It is adjacent to an outdoor fenced-in pond area where residents can sit outdoors observing nature in peace.”

Visitor/Observer · 2026★★★★★

Source: 14 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

7total

12deficiencies

Mar 24, 2026OtherNo deficiencies reported

None

Fed violations: 0, State violations: 0

Jun 12, 2025InspectionNo deficiencies reported

None

Fed violations: 0, State violations: 0

Jan 10, 2024Other1 deficiency reported

Fed violations: 0, State violations: 1

Jun 1, 2023Inspection4 deficiencies reported

Fed violations: 0, State violations: 4

Mar 23, 2021Inspection6 deficiencies reported

Fed violations: 0, State violations: 6

Oct 9, 2017ComplaintNo deficiencies reported

None

Fed violations: 0, State violations: 0

Mar 20, 2017Other1 deficiency reported

Fed violations: 0, State violations: 1

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(515) 635-0936

thesuitesofankeny.com

theberer@sunnyviewcarecenter.com

420 Nw Ash Drive

Ankeny, IA 50021

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

13 reviews from families & visitors

Official Website

Visit thesuitesofankeny.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.