Sunny View Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 93 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (13 vs median 5)
Below average in IA · Meets national RN staffing standard · No penalties on record
What this means for your family
This facility is highly rated for short-term rehab and activities, but families should be extremely cautious regarding long-term care. Given the serious allegations of neglect and poor hygiene, we strongly recommend conducting an unannounced tour of the facility and speaking directly with current residents' families before making a decision.
Google Reviews
Google Reviews
93 reviews on Google“Sunny View Care Center receives highly polarized feedback, with many reviewers praising the rehab therapy team and staff friendliness, while others report severe concerns regarding cleanliness, administrative communication, and quality of care. Families considering this facility should be aware of significant allegations regarding resident safety and hygiene that contrast sharply with the positive experiences of short-term rehab patients.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Engaging activity programs
- Friendly and attentive nursing staff
- Good quality of food
Concerns
- Poor facility hygiene and cleanliness (mentioned by 3 reviewers)
- Unprofessional or rude administrative/office staff (mentioned by 3 reviewers)
- Inadequate communication regarding care and billing (mentioned by 3 reviewers)
- Allegations of neglect or poor quality of care (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 69 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is active in responding to feedback online; how do you use that input to improve the daily experience for residents?
- 2Could you walk me through your current housekeeping schedule and the protocols in place to ensure rooms and common areas remain consistently clean?
- 3What is your process for keeping families updated on changes in a resident's health or billing status to ensure we always feel in the loop?
- 4Given the recent focus on enhancing care quality, what specific steps is the facility taking to address the health inspection findings from the past year?
- 5I see that the physical and occupational therapy programs are highly regarded here; how do you integrate those services into a resident's daily routine?
- 6How does your nursing team coordinate with physicians to ensure medication management is handled safely and accurately for each resident?
Personalized based on this facility's data
Key Review Excerpts
“I stayed here for Skilled Care after arm and hand surgery. They provided top knotch support and rehab.”
“My grandfather got sent here for some rehab, came in being able to walk and now he’s bed bound. The have a CNA they REFUSE to fire that’s abusing residents, a nurse overdosed him on insulin 3 times.”
“The walls are yellow and cracked the paint is chipped on dressers ceilings and walls, the room fits 2 people in a room in a very small room. The rooms are messy and dosent feel very clean. It smells, it's dirty, it's small. There's flies everywhere.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sunny View Care Center has persistent fire safety problems across multiple surveys, with recurring issues in emergency preparedness, fire alarm systems, and electrical safety that keep reappearing. Families have filed complaints leading to 30 deficiencies, with problems in daily care assistance, nursing staff adequacy, and infection control. While all issues show correction dates, the repeated nature of safety violations and ongoing complaint-driven findings suggest systemic challenges that warrant careful consideration before placement.
Feb 16, 2026Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Jan 14, 2026Routine21
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use and maintenance of medical gas equipment.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 14, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jul 2, 2025Complaint5
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Apr 24, 2025Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Feb 13, 2025Routine12
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Apr 30, 2026ComplaintClean
Fed violations: 1, State violations: 1
Apr 22, 2026ComplaintClean
Fed violations: 0, State violations: 0
Feb 16, 2026ComplaintClean
Fed violations: 1, State violations: 0
Feb 3, 2026InspectionClean
Fed violations: 0, State violations: 0
Jan 14, 2026InspectionClean
Fed violations: 7, State violations: 0
Nov 6, 2025ComplaintClean
Fed violations: 0, State violations: 0
Oct 16, 2025ComplaintClean
Fed violations: 0, State violations: 0
Jul 25, 2025ComplaintClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Sunny View Care Center
for profit
Ownership & Management
Owners
Kilian, Mark
Owner
Osthus, David
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
93 reviews from families & visitors
Official Website
Visit sunnyviewcarecenter.com
Medicare data downloads
Original nursing home datasets
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