The Blossoms at West Dixon Rehab & Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 32 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- Above-median deficiencies (5 vs median 3)
- High staff turnover (67%)
- High RN turnover (78%)
Below average in AR · Critically understaffed (RN) · No penalties on record
What this means for your family
The facility has seen a significant turnaround in recent years, with current leadership receiving high marks for their hands-on approach. While historical concerns regarding neglect were serious, the current environment appears much more stable; however, we recommend visiting during a weekend or evening to ensure the positive staffing levels observed by recent reviewers are consistent.
Google Reviews
Google Reviews
32 reviews on Google“The Blossoms at West Dixon has undergone significant management changes, with recent reviews highlighting a clean, professional environment and a friendly, attentive staff. While older reviews from 2018 and earlier describe severe issues with neglect and odors, recent feedback from 2025 suggests a much improved, well-led facility.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and attentive nursing staff
- Clean and well-maintained facility
- Hands-on, approachable leadership
- Engaging activity programs
Concerns
- Historical reports of neglect and poor hygiene (mentioned by 4 reviewers)
- Administrative issues regarding financial transfers (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I've heard wonderful things about your activity programs; could you tell me more about what a typical day looks like for residents here?
- 2It's great to see that the leadership team is so approachable and involved; how often do administrators interact with the residents and families?
- 3Since we want to ensure the highest standards of care, what specific steps are being taken to improve staffing levels and ensure consistent bedside attention?
- 4Could you walk me through your protocols for handling medical emergencies or sudden changes in health during the overnight hours?
- 5Maintaining a clean and comfortable environment is very important to us; what are your daily routines for facility upkeep and hygiene maintenance?
- 6How does the nursing team ensure that every resident's specific medical and personal needs are met during busy shifts?
Personalized based on this facility's data
Key Review Excerpts
“The Blossoms at West Dixon is a wonderful facility. Administrator Steve and DON Monique set the tone for the entire building - their leadership is hands-on, approachable, and focused on both residents and staff.”
“Autra, the activity director is so motivated and fun, she really works hard to keep the residents entertained and engaged.”
“The staff at West Dixon is amazing. The morning crew is friendly. I walked through the door, everyone greeted me with a good morning and a friendly smile before I even made it to the front nurse station.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 40 deficiencies across five surveys with multiple family complaints triggering eight violations, indicating ongoing concerns. The most recurring problems involve fire safety systems, food service and nutrition, and resident rights issues. While most past issues show correction dates, recent 2026 violations suggest persistent fire safety and medication management problems that remain unresolved, warranting careful consideration before placement.
Jan 15, 2026Routine6
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jan 15, 2026Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jul 17, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Aug 22, 2024Routine11
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Aug 22, 2024Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 1, 2023Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Ownership & Operations
Who Operates This Facility
The Blossoms at West Dixon Rehab & Nursing Center
for profit
Chain Affiliation
The Blossoms Rehab & Nursing Center
24 facilities nationwide
Chain avg rating: 2.8/5 · Rank 11 of 23
Ownership & Management
Owners
Pine Tree Holding LLC
Owner · Organization
Mh Ar Opco LLC
Owner (parent company) · Organization
Herzka, Matisyohu
Owner (parent company)
Scheinbaum, Shlomo
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit blossomsrnc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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