The Arboretum at Heritage Greens

The facility failed to ensure physician notification for a resident who experienced a significant weight loss of 12 pounds within one month. There was no documentation in the progress notes or weight records indicating that the physician or nurse practitioner had been notified of this change in condition.

The facility failed to ensure physician notification for a resident who experienced a significant weight loss of 12 pounds within one month. There was no documentation in the progress notes or weight records indicating that the physician or nurse practitioner had been notified of this change in condition.

The facility failed to ensure physician notification and follow-up for a resident who experienced a significant weight loss of 12 pounds within one month. There was no documentation in the progress notes or weight records indicating that the physician or the resident's nurse practitioner had been notified of this change in condition.

The facility failed to serve eight ounces of pasteurized milk at least twice a day to residents in the Special Care Unit. Observations and interviews revealed that milk was often not offered or served during lunch and dinner, and staff were not following the established dietary menu.

The facility failed to serve eight ounces of pasteurized milk at least twice a day to residents in the Special Care Unit (SCU). Review of the menu showed milk was not listed for lunch, and observations confirmed that milk was not offered or served in dining rooms B, C, or D during lunch.