Terrabella Greensboro
Limited public data on Terrabella Greensboro. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 64 Google reviews
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What this means for your family
TerraBella Greensboro is an excellent choice for families seeking a vibrant social life and a kind, attentive care team. However, if your loved one has complex medical needs, you should verify the facility's communication protocols for emergency updates, as one family reported significant difficulty reaching management during a crisis.
Google Reviews
Google Reviews
64 reviews on Google“Families considering TerraBella Greensboro will find a community highly praised for its warm, welcoming atmosphere and exceptionally caring staff. While many residents and their families report high satisfaction with the social activities and cleanliness, there are critical reports regarding communication failures during medical emergencies and management issues.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Engaging social activities and programs
- Clean and beautifully decorated environment
- Professional and helpful admissions/sales team
Concerns
- Poor communication from management during emergencies
- Management/Administrative dissatisfaction (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how beautifully decorated and clean the environment is; how do you ensure this level of care is maintained across all 125 resident rooms?
- 2We noticed the staff is often described as very compassionate; how do you support your team so they can continue providing that attentive level of care?
- 3Since we value staying connected, what is the best way for families to receive timely updates from management, especially during unexpected changes or emergencies?
- 4What is the protocol for communicating with families if a medical emergency occurs after business hours?
- 5We would love to hear more about the social calendar; what are some of the most popular engaging activities currently available for residents?
- 6How does the management team handle feedback or concerns from residents and their families to ensure everyone feels heard?
Personalized based on this facility's data
Key Review Excerpts
“The staff is professional and personable. The building is clean, updated, and beautifully decorated for every holiday.”
“We can't say enough about the office staff at Terra Bella. They were holding our hands every step of the way with the paper work and financing options and helped us get through a very str”
“My mom is in memory care and the staff is outstanding! They are caring, courteous and compassionate”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Sep 11, 2025Other
The facility failed to ensure one of seven sampled residents completed a required tuberculosis (TB) skin test prior to admission. Specifically, there was no documentation of a positive TB test to justify using a chest x-ray instead of a one-step TB test, nor was there evidence of an IGRA assay or skin testing performed.
Sep 11, 2025Other
The facility failed to ensure one of seven sampled residents completed a required tuberculosis (TB) skin test prior to admission. While a chest x-ray was performed, there was no documentation of a positive TB test or an allergy to the TB antigen to justify using an x-ray instead of the required skin test or IGRA assay.
The facility failed to ensure medications were administered as ordered for two of seven sampled residents. This included errors specifically related to the administration of sliding scale insulin (SSI).
Apr 29, 2021Follow-up
The facility failed to ensure that two sampled residents had physician orders to self-administer medications. Specifically, various medications including inhalers, nasal sprays, and eye drops were found kept in the residents' rooms without the required documentation of self-administration authority.
Dec 23, 2020Complaint
The facility failed to ensure staff provided necessary personal care assistance to a resident with bathing and incontinence care. Specifically, records indicated the resident did not receive documented assistance to the bathroom for 31 out of 31 days in October 2020.
Dec 23, 2020Complaint
The facility failed to ensure staff provided necessary personal care assistance to a resident with bathing and incontinence care. Specifically, records indicated the resident did not receive documented assistance to the bathroom for 31 out of 31 days in October 2020.
Dec 23, 2020Complaint
The facility failed to ensure staff provided necessary personal care assistance, specifically regarding bathing and incontinence care, for a resident. Electronic care logs showed a lack of documentation for bathing and indicated that required assistance to the bathroom and incontinence care did not occur as documented for several months.
Sep 26, 2019Other
The facility failed to ensure that one out of six sampled staff members was properly tested for tuberculosis disease. Specifically, a Medication Aide was missing the required second TB skin test that should have been completed within the first year of employment.
The document identifies a deficiency regarding the requirements for medication aide training and competency. The facility is prohibited from allowing unsupervised medication aide duties unless specific training and experience criteria are met.
Sep 25, 2019Other
The facility failed to ensure that one of six sampled staff members was tested for tuberculosis disease upon hire. Specifically, there was no documentation of a second TB skin test for a Medication Aide within the first year of employment.
The facility failed to ensure that one of three sampled medication aides had documentation of completed clinical skills validation, required training, or verification of previous employment. Records for Staff E lacked documentation of employment verification prior to beginning work as a Medication Aide.
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References & Resources
Google Maps
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Google Reviews
64 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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