The Arbor Inn
Limited public data on The Arbor Inn. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 67 Google reviews
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What this means for your family
The Arbor Inn is highly regarded for its compassionate care and clean environment, particularly in the memory care unit. However, families should be aware of potential communication gaps during transitions or medical emergencies; we recommend getting all admission and discharge policies in writing to avoid the frustrations noted by some families.
Google Reviews
Google Reviews
67 reviews on Google“The Arbor Inn generally receives high praise for its compassionate, family-oriented staff and clean, well-maintained environment. While many families report excellent experiences with long-term care and memory support, a minority of reviewers have raised serious concerns regarding administrative communication, staff turnover, and the handling of transitions or medical crises.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Strong, family-oriented atmosphere
- Responsive to resident needs and medical changes
Concerns
- Rudeness or lack of professionalism from administrative staff (mentioned by 3 reviewers)
- Inflexible or poor communication during resident transitions/hospitalizations (mentioned by 2 reviewers)
- High staff turnover and inconsistent care quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 75 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the strong family-oriented atmosphere here, how do you keep family members involved and updated when a resident has a medical change or a transition to the hospital?
- 2I’ve read that your nursing staff is very compassionate; how do you ensure that level of attentive care remains consistent for residents as your team grows and changes?
- 3Since you have a large community of 129 residents, what specific activities or social programs do you offer to help new residents feel connected and part of the Arbor Inn family?
- 4What is your process for ensuring that administrative communication remains clear and professional during the move-in process and throughout a resident's stay?
- 5How does your team coordinate with outside medical providers to ensure a smooth transition when a resident returns from a hospital stay?
- 6With your focus on maintaining a clean and well-kept facility, how do you handle resident feedback or concerns to ensure the living environment continues to meet your high standards?
Personalized based on this facility's data
Key Review Excerpts
“The staff is friendly, loving and kind. They have many activities for the residents and are attentive to their personal needs with multiple care levels, including a secure memory care unit at reasonable costs when compared with other facilities in the area.”
“My dad was 91 and couldn't live on his own any longer... My dad was as crabby, mean and nasty as they come but still the staff was understanding and kind. They made a difficult time a lot easier.”
“My mother was a resident of the memory care unit at this facility for about 15 months before her passing. During that time she received the most excellent, caring attention from the staff.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified concerns regarding medication administration timing, bathroom ventilation, and water temperature regulation. While the facility has maintained a license, families should be aware of these documented issues regarding resident care and facility maintenance.
Jan 9, 2026Routine
Continuous exhaust was not functioning in the bathrooms located in apartment numbers 805, 814, 815, 505, 501, 319, 311, 306, 413, 414, and 406.
Water in residents’ rooms was not within the required temperature range of 105 to 120 degrees (e.g., room 319 was 124.3, 317 was 121.1, and 306 was 124.9).
The posted menu did not include a therapeutic or special diet for the current week.
Oct 23, 2024OtherCleanReport
No deficiencies found during this inspection.
Jul 24, 2024RoutineCleanReport
No deficiencies found during this inspection.
Apr 4, 2024Complaint
Residents lacked regular showers; residents were not bathed and cleaned fully after becoming soiled.
Medications were not always administered as prescribed by the licensed health care professional and within the facility's guidelines (e.g., doses left blank, medications administered outside the allowed 1-hour window, and medications documented as unavailable).
Feb 22, 2024RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
The Warren Arbor Co.
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
67 reviews from families & visitors
Official Website
Visit thearborinn.net
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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