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Nursing Home · Fraser, MI
33300 Utica Road, Fraser, MI 48026
Map location from our source data
Medicare overall rating
5 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 111 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Your next step
You don't need to know everything. Start with these questions.
Fraser Villa has a strong overall Medicare rating. Medicare reports an average of 0.62 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 3.4 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Fraser Villa receives highly polarized reviews, with many families praising the rehabilitation therapy and specific staff members like Narmen, while others report severe neglect and poor communication. Recurring complaints focus on long response times for call lights, inadequate staffing levels, and poor hygiene, leading to significant concerns about patient safety and dignity. Families considering this facility should be aware of these inconsistencies, as experiences appear to vary drastically depending on the specific unit or staff shift.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While some staff are described as amazing and caring, a large number of reviews cite laziness, rudeness, and neglect.
Families frequently report being ignored, receiving condescending responses, or having no updates on medical conditions.
The building is often described as clean, but specific reports of poor room hygiene and failure to change dressings/linens persist.
Reviews are split, with some calling it 5-star and others describing it as gross or atrocious.
Some residents enjoy daily activities, though few reviews provide specific details beyond general satisfaction.
Multiple reports of late medications and failure to follow medical protocols suggest significant issues.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 122 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The Holy Spirit truly led us to this community! My sister is having an awesome recovery at Sanctuary at Fraser Villa and primarily because of the attentive and compassionate care she is receiving from her CNA’s, nurses and therapists!”
“I had my call light on for over 1hour and 5 minutes and no one came. I finally got my water myself and found the aid sitting in the dinning room talking on her phone”
“My mom has been at Fraser Villa as a resident since December. She started out in the rehab center and decided that this was the place for her. She loves the activities that are daily and the friends she is making.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Fraser Villa shows a concerning pattern of recurring fire safety and building maintenance issues across multiple surveys, with deficiencies in fire alarm systems, sprinkler maintenance, and elevator controls appearing repeatedly from 2022 to 2025. While all violations have correction dates, the persistence of similar safety problems suggests ongoing maintenance challenges. One family filed a complaint in 2024 regarding accident prevention and supervision.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Fraser Villa
nonprofit
Trinity Health
19 facilities nationwide
Chain avg rating: 3.4/5 · Rank 1 of 20 (Highest rating)
Owners
Trinity Continuing Care Services
Owner · Organization
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
118 reviews from families & visitors
Official Website
Visit trinityhealthseniorcommunities.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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