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Nursing Home Investigative

Terraces of Boise, the

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

5301 E Warm Springs Ave, Barber Valley · Boise, ID 8371648 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 47 Google reviews

5
4
3
2
1
Terraces of Boise, the Nursing Home in Boise, ID — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Above-median deficiencies (13 vs median 8.0)

Below average in ID · Meets national RN staffing standard · Above recommended total nurse staffing · Worst in HUMANGOOD chain · $9,311 in fines · Abuse citation

Source: Medicare data

What this means for your family

The Terraces of Boise offers a high-quality lifestyle for independent living, but families seeking skilled nursing or rehab should exercise caution. Please conduct a thorough interview with the nursing director regarding their protocol for managing dietary allergies and medical assessments, as these have been specific points of failure for other families.

Google Reviews

Google Reviews

47 reviews on Google
The Terraces of Boise is highly regarded by independent living residents for its resort-like atmosphere, high-quality dining, and active social calendar. However, families of those in skilled nursing and rehabilitation report significant concerns regarding communication, administrative responsiveness, and lapses in medical care protocols.

Quality Themes

Tap a score for details
Food9.0Staff6.0Clean9.0Activities9.0Meds2.0MemoryN/AComms3.0Value4.0

Strengths

  • Resort-style amenities and environment
  • High-quality, varied dining options
  • Active social and event calendar
  • Clean and well-maintained facilities

Concerns

  • Poor communication and responsiveness from administrative and nursing staff (mentioned by 3 reviewers)
  • Issues with medical care, including dietary allergy management (mentioned by 2 reviewers)
  • Concerns regarding profit-driven management and rising costs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.5'17(2)5.01.0'20(1)4.54.1'23(10)3.74.6'25(9)4.6'26(10)

Distribution · 44 analyzed

5
35
4
2
3
0
2
1
1
6

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard great things about the resort-style atmosphere here; could you tell us more about the social calendar and what a typical afternoon of activities looks like for residents?
  • 2The dining options seem wonderful in the reviews; how do you ensure that specific dietary needs and food allergies are strictly managed for each resident?
  • 3Since we value clear communication, what is the best way for our family to stay updated on daily care changes or health updates from the nursing team?
  • 4With the recent inspections, what specific steps is the facility taking to address the identified deficiencies and improve the health inspection rating?
  • 5How does the nursing staff manage medication administration to ensure there are no errors or missed doses?
  • 6We noticed the management is very active in responding to feedback; how does the administration use resident and family input to improve the quality of care?

Personalized based on this facility's data


Key Review Excerpts

Her meals looked and tasted very appetizing plus were served on plates with water stemware and linens. Her building was always clean and fresh smelling.

Long-term resident's family · 2023★★★★★

The food is consistently excellent, and the variety of activities and events truly makes it feel like a cruise ship that never leaves the port—in the best possible way!

Resident · 2025★★★★★

When the nursing staff was questioned about allowing my mother to have certain foods she is allergic to (her doctor and I have mentioned multiple times to not allow) the response was, “people are allowed to make poor decisions here.”

Skilled nursing family member · 2025☆☆☆☆
Source: 47 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.11hrs
OK
Registered nurses for medical care
Total Nursing
5.08hrs
OK
All nurses + aides combined
Staff Turnover
50%
Lower is better (< 30% = good)
RN Turnover
46%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility31.9%
Worse than Avg
Here
31.9%
US
15.5%
ID
20.1%
Ada
17.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility6.2%
Better than Avg
Here
6.2%
US
19.5%
ID
16.3%
Ada
15.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.3%
Worse than Avg
Here
24.3%
US
15.3%
ID
17.6%
Ada
17.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.7%
Better than Avg
Here
5.7%
US
12.1%
ID
14.4%
Ada
7.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
ID
96.9%
Ada
98.2%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
5.3%
ID
5.4%
Ada
4.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.3%
Better than Avg
Here
98.3%
US
79.8%
ID
86.5%
Ada
92.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
ID
90.6%
Ada
94.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
ID
1.7%
Ada
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
2penalties
Above state avg (8.8)
12 complaint-triggered
$9,311 in fines

Families have filed multiple complaint reports about this facility, with recent concerns about financial protection, care planning, and medication management. The facility shows a troubling pattern of recurring issues across surveys, particularly with medication management, infection control, and food safety - some problems like food handling appearing in three separate years (2023-2025). While the facility addresses deficiencies when cited, the persistence of similar issues suggests ongoing quality challenges that families should carefully consider.

Dec 19, 2025Routine
2
0802Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Dec 19, 2025Complaint
11
0602Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Dec 19, 2024Routine
5
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 15, 2023Routine
14
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0847Potential for harm · PatternCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0848Potential for harm · PatternCorrected

Administration Deficiencies

Provide a neutral and fair arbitration process and agree to arbitrator and venue.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0111Potential for harm · IsolatedCorrected

Construction Deficiencies

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

Aug 21, 2023Complaint
1
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Sep 20, 2019Routine
4
0100Potential for harm · WidespreadCorrected

Construction Deficiencies

Meet other general requirements.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0325Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Federal Penalties

Fine

Dec 19, 2025

$11,190

Fine

Dec 15, 2023

$9,311

Ownership & Operations

Who Operates This Facility

Owner / Operator

Terraces of Boise, the

Organization Type

nonprofit

Chain Affiliation

Chain Name

Humangood

Chain Size

17 facilities nationwide

Chain avg rating: 4.3/5 · Rank 17 of 17 (Worst)

Ownership & Management

Owners

Humangood Idaho

Owner · Organization

100%

Humangood

Owner (parent company) · Organization

Humangood Cornerstone

Owner (parent company) · Organization

Key personnel

Us Bank National Association5% or Greater Mortgage InterestUmb Bank National Association5% or Greater Security InterestBaker, JudithOfficer / DirectorBrown, HermanOfficer / DirectorDahan, DavidOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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