Life Care Center of Boise
Strong Medicare quality ratings; families often praise highly effective and proactive rehabilitation therapy team. Still worth an in-person visit.
based on 164 Google reviews

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What this means for your family
This facility is highly regarded for its rehabilitation therapy and compassionate nursing staff, making it a strong candidate for recovery. However, given the recurring reports of slow response times and communication gaps, we strongly advise families to visit frequently and establish a clear, documented communication plan with the nursing supervisor upon admission.
Google Reviews
Google Reviews
164 reviews on Google“Life Care Center of Boise receives a wide range of feedback, with many families praising the dedicated nursing and therapy staff for their compassionate care and positive attitudes. However, there is a recurring pattern of concern regarding understaffing, which some reviewers claim leads to slow response times, hygiene issues, and lapses in communication. Families considering this facility should weigh the strong rehabilitation services against the inconsistent reports of basic care and cleanliness.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective and proactive rehabilitation therapy team
- Compassionate and attentive nursing staff
- Welcoming and clean facility environment
- Strong administrative leadership and communication
Concerns
- Understaffing leading to slow response times for patient needs (mentioned by 9 reviewers)
- Inconsistent cleanliness and hygiene (soiled linens, odors, bugs) (mentioned by 7 reviewers)
- Poor communication regarding patient status or medical changes (mentioned by 4 reviewers)
- Loss of personal items or clothing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 168 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the administration is very active in responding to feedback from families; how does the leadership team typically communicate important medical updates or changes in a resident's status to us?
- 2The rehabilitation therapy team has a wonderful reputation here; can you tell me more about how the therapists work with residents to meet their specific recovery goals?
- 3With the facility being quite large, what specific protocols are in place to ensure linens are changed regularly and the resident's immediate environment stays fresh and clean?
- 4How do you manage call bell response times during the night or during shift changes to ensure residents aren't waiting long for assistance?
- 5Could you describe the daily dining experience and how the menu is planned to ensure meals are both nutritious and enjoyable for the residents?
- 6What kind of social activities or group outings are available to help residents stay engaged and connected with others in the community?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Life Care Center of Boise are absolutely fantastic in their care of him. They were always kind, respectful and patient not only with my brother-in-law, but also with family members.”
“The staff on site today was welcoming & understood what we wanted for our mom, who means the world to our family. One staff member who stood out to me was Ms Erna (OP) she was empathic & caring to my mom & her needs/wants.”
“I had to hunt down nurses to help move my client from his wheel chair to his bed and he had been sitting in the wheel chair for hours and had asked to be put in bed 2 hrs before I arrived. I found a bug crawling in his bed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Life Care Center of Boise shows a pattern of recurring issues across multiple surveys, particularly with resident rights, medication management, and emergency preparedness systems. One family filed a complaint regarding bladder and bowel care. The facility has corrected all cited deficiencies, but problems with resident rights and emergency protocols have appeared in multiple surveys from 2018 through 2025, suggesting ongoing challenges with maintaining consistent compliance standards.
Jul 17, 2025Routine2
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Jul 17, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Dec 3, 2021Routine8
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 21, 2020Routine18
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Provide properly protected cooking facilities.
Oct 26, 2018Routine14
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Construction Deficiencies
Use approved construction type or materials.
Ownership & Operations
Who Operates This Facility
Life Care Center of Boise
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 13 of 194 (Best)
Ownership & Management
Owners
Preston, Forrest
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
164 reviews from families & visitors
Official Website
Visit lifecarecenterofboise.com
Medicare data downloads
Original nursing home datasets
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