Shaw Mountain of Cascadia
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 64 Google reviews

Watch Shaw Mountain of Cascadia
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the rehabilitation team is frequently praised for their effectiveness, the facility suffers from recurring, serious reports of slow response times and poor communication. If you choose this facility, ensure you have a direct line of contact with a specific staff member and visit frequently to monitor your loved one's care, as multiple families have noted significant lapses in attention to patient needs.
Google Reviews
Google Reviews
64 reviews on Google“Shaw Mountain of Cascadia receives polarized feedback, with many reviewers praising the dedicated nursing and rehab teams for their compassionate care, while others report severe lapses in communication and patient safety. Families should be aware of recurring complaints regarding slow response times to call lights and difficulty reaching staff by phone. While many find the environment clean and welcoming, the facility's inconsistent performance in critical care situations is a significant concern.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Effective rehabilitation therapy team
- Clean and well-maintained facility
- Proactive communication from specific care coordinators
Concerns
- Slow or non-existent response to call lights and patient needs (mentioned by 4 reviewers)
- Poor communication and difficulty reaching staff via phone (mentioned by 4 reviewers)
- Inadequate monitoring of patient health status and medical emergencies (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that some families have expressed difficulty reaching staff by phone, what is the best way for us to stay updated on our loved one's daily progress and status?
- 2I noticed the CMS staffing rating is currently lower; how do you ensure that call lights are answered promptly and that residents' needs are met in a timely manner?
- 3With the rehabilitation team being a noted strength here, how do you coordinate their therapy sessions with the nursing staff to ensure consistent care?
- 4What protocols are in place to ensure that medication management is handled accurately and that any changes in a resident's health status are communicated to the family immediately?
- 5Can you walk me through your process for monitoring residents during the night to ensure their safety and well-being?
- 6What kind of daily activities or social engagement opportunities are available to help residents feel connected and active within the facility?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and CNAs at Shaw Mountain took great care of our mother for the close to 2 months she was there. Everyone was attentive to both hers and our needs.”
“When my mother in law pushed the panic button, it took them an hour to notice and finally come in to see what she needed, the next day it happened again and it took 90 minutes.”
“I’ve been the administrator for a few nursing homes myself. Shaw Mountain isn’t perfect, some long wait times here and there but generally the staff respond very quickly to concerns.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering 23 of 34 deficiencies, raising concerns about this facility's care quality. The most recurring issues involve medication management, nursing staffing adequacy, and infection control programs. While all deficiencies show correction dates, the pattern of ongoing complaints suggests persistent problems, with recent violations continuing through 2025, indicating families should carefully evaluate whether care standards meet their needs.
Dec 30, 2025Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Mar 7, 2025Complaint10
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Mar 7, 2025Routine1
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Feb 9, 2024Complaint10
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Feb 9, 2024Routine5
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Oct 21, 2022Routine5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Federal Penalties
Fine
Feb 9, 2024
$10,839
Ownership & Operations
Who Operates This Facility
Shaw Mountain of Cascadia
for profit
Chain Affiliation
Cascadia Healthcare
44 facilities nationwide
Chain avg rating: 3.2/5 · Rank 24 of 43
Ownership & Management
Owners
Cascadia Idaho Operations LLC
Owner · Organization
Cascadia Hc Group LLC
Owner (parent company) · Organization
Cascadia Healthcare LLC
Owner (parent company) · Organization
Cascadia Holdco LLC
Owner (parent company) · Organization
Hammond, Owen
Owner (parent company)
Laforte, Stephen
Owner (parent company)
Nelson, Timothy
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
64 reviews from families & visitors
Official Website
Visit shawmountainofcascadia.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Idaho State Veterans Home - Boise
< 1 miNursing Home · Boise, ID
Sunterra Springs Riverview
2.2 miNursing Home · Boise, ID
Skyline Transitional Care Center
3.5 miNursing Home · Boise, ID
Life Care Center of Boise
3.5 miNursing Home · Boise, ID
Cascadia of Boise
3.7 miNursing Home · Boise, ID
Timber Springs Transitional Care
4.1 miNursing Home · Boise, ID