Nursing HomeMedicaid

Tamarack Ridge Health and Rehabilitation

Strong Medicare quality ratings; families often praise modern, clean, and aesthetically pleasing facility. Still worth an in-person visit.

5113 State Route 43, Kent, OH 44240|96 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.3/5

based on 45 Google reviews

(330) 593-5300 Directions Website

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What this means for your family

Tamarack Ridge is an excellent choice for short-term post-surgical rehab, as the facility is modern and the therapy team is highly regarded. However, families should be cautious if considering long-term care or memory care, as recent reports of understaffing and slow response times suggest the facility may struggle to meet the needs of residents requiring high levels of daily assistance.

Google Reviews

45 reviews on Google

“Tamarack Ridge is widely praised for its modern, clean, and hotel-like physical environment, with many families highlighting the compassionate nursing and therapy staff. However, several recent reviews raise serious concerns regarding chronic understaffing, slow response times for basic patient needs, and inconsistent communication, particularly for residents requiring higher levels of care.”

Quality Themes

Tap a score for details

Strengths

Modern, clean, and aesthetically pleasing facility
Effective physical and occupational therapy programs
Warm and professional nursing staff
Spacious, well-equipped private rooms

Concerns

Slow response times for call lights and basic patient assistance (mentioned by 3 reviewers)
Inadequate staffing levels leading to neglect of basic needs (mentioned by 3 reviewers)
Poor communication with family members regarding care updates (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 47 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given that staffing levels are a priority for us, could you walk me through your current staffing model and how you ensure consistent support for residents during peak hours?
2I noticed that call light response times can sometimes be a challenge in facilities of this size; what is your internal protocol for ensuring residents receive timely assistance when they need it?
3How does your team proactively keep families updated on their loved one's care plan and daily progress to ensure we stay well-informed?
4Since your therapy programs are highly regarded, how are those services integrated into the daily routine for residents who are not in active rehabilitation?
5What specific strategies or specialized training does your team use to support residents who require memory care, given the unique needs of that population?
6Could you explain your process for medication management to ensure accuracy and consistency for residents with complex health needs?

Personalized based on this facility's data

Key Review Excerpts

“My private room and bath was great and kept clean. My needs were 100% met. My physical and occupational therapists, my nurses, STNA’s and the Administration were so kind and caring.”

Rehab patient · 2025★★★★★

“Communication with families is bare minimum. Takes hours to change a soiled brief and this is after calling the nurses station 5 times begging them to change her.”

Long-term resident's family · 2025★★☆☆☆

“I would recommend this place though if you or a family member need rehab services after a hospital visit and do not have dementia.”

Long-term resident's family · 2025★★★★☆

Source: 45 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.58hrs

77%

Registered nurses for medical care

Total Nursing

3.57hrs

87%

All nurses + aides combined

Staff Turnover

46%

Lower is better (< 30% = good)

RN Turnover

33%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility46.5%

Worse than Avg

Here

46.5%

95.5%

94.5%

Portage

94.8%

😔

Residents with depression symptoms

↓ Lower is better

This Facility44.7%

Worse than Avg

Here

44.7%

12.1%

28.2%

Portage

17.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility2.4%

Better than Avg

Here

2.4%

15.4%

9.4%

Portage

7.6%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility4.1%

Better than Avg

Here

4.1%

14.4%

5.8%

Portage

4.5%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility6.2%

Better than Avg

Here

6.2%

15.3%

6.9%

Portage

7.7%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.0%

Better than Avg

Here

98.0%

93.4%

92.6%

Portage

91.3%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility95.4%

Better than Avg

Here

95.4%

81.8%

78.4%

Portage

73.4%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility81.9%

Better than Avg

Here

81.9%

79.7%

75.6%

Portage

70.4%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.2%

Portage

1.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies

Near state avg (10.1)

3 complaint-triggered

Tamarack Ridge Health and Rehabilitation has had 7 federal deficiencies across 3 surveys, with families filing 3 complaints that triggered inspections. The most frequent issues involved treatment and care quality, pain management, and medication safety. A concerning pattern shows treatment and care problems recurring from 2025 to the most recent complaint in December 2025, suggesting ongoing challenges despite reported corrections.

Dec 23, 2025Complaint2 findings

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Apr 3, 2025Routine4 findings

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Feb 6, 2024Complaint1 finding

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Tamarack Ridge Health and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Foundations Health Solutions

Chain Size

63 facilities nationwide

Chain avg rating: 4.0/5 · Rank 33 of 60

Ownership & Management

Key personnel

Colleran, BrianOfficer / DirectorColleran, BrianOfficer / DirectorKrystowski, JohnOfficer / DirectorFoundations Health Solutions, LLCManagerColleran, BrianManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(330) 593-5300

tamarack-ridge.net

5113 State Route 43

Kent, OH 44240

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

45 reviews from families & visitors

Official Website

Visit tamarack-ridge.net

Medicare data downloads

Original nursing home datasets

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