Tallmadge Health & Rehab Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 74 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (22 vs median 8.0)
- High staff turnover (66%)
- High RN turnover (76%)
Bottom 25% in OH · Below recommended RN staffing · Above average staffing · Below chain average · $10,839 in fines
What this means for your family
While the facility is physically modern and offers strong therapy services, the recurring reports of neglect and communication failures are deeply concerning. If you consider this facility, we strongly recommend unannounced visits during weekends and evenings to observe staffing levels and response times, and to ask management specifically about their protocols for reporting patient injuries and medical incidents.
Google Reviews
Google Reviews
74 reviews on Google“Tallmadge Health & Rehab Center receives highly polarized feedback, with many reviewers praising the modern, clean facility and friendly staff, while others report severe incidents of neglect and poor management. Families frequently cite concerns regarding inconsistent care quality, delayed response times for basic needs, and communication breakdowns during medical emergencies. While some families have had excellent experiences with rehabilitation and hospice care, the recurring reports of patient safety issues and staff turnover are significant red flags.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained building
- Effective rehabilitation and therapy services
- Welcoming and compassionate front-line staff
- Appealing food and dining options for many residents
Concerns
- Neglect and delayed response to basic patient needs (soiled briefs, call lights) (mentioned by 7 reviewers)
- Poor communication regarding medical status and incidents (mentioned by 5 reviewers)
- Understaffing and high staff turnover (mentioned by 4 reviewers)
- Poor hygiene and cleanliness in patient rooms (mentioned by 4 reviewers)
- Inconsistent care quality depending on the specific staff member (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 79 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how well-maintained and modern the building looks; what specific cleaning protocols are in place to ensure resident rooms stay just as pristine?
- 2We noticed the staff is very responsive to feedback online; how do you ensure that communication between the nursing team and family members remains consistent regarding medical updates?
- 3With the focus on effective rehab services, how do you tailor therapy plans to help residents regain their specific mobility goals?
- 4How does the team manage call lights and personal care needs to ensure that residents are checked on frequently and never left waiting?
- 5What is the process for ensuring medication management is handled accurately and safely, especially during shift changes?
- 6What kind of daily activities or dining experiences do you offer to keep residents engaged and social with one another?
Personalized based on this facility's data
Key Review Excerpts
“The nurses, therapists and entire staff were all compassionate, caring and incredibly supportive to my dad and my entire family. Each person went above and beyond to provide comfort, motivation and quality care.”
“My mother was placed here for a couple months in 2023 for rehabilitation due to an infection. She ultimately got worse. They were pretty understaffed... My mom's call light was broken for days and I had to complain several times to get it fixed.”
“My grandmother was a patient there and experienced neglect. She was left soiled for hours, became malnourished, and was frequently sick. Her arm was broken during her stay and no one could explain how it happened.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 25 complaints triggering federal investigations at this facility, with recurring issues in medication management, infection control, and daily care assistance. Recent complaints in 2024-2025 show ongoing problems with pain management, pressure ulcer care, and medication oversight that persist across multiple surveys. While the facility reports correcting these deficiencies, the pattern of repeated complaints about core care areas suggests families should carefully evaluate current conditions during visits.
Mar 19, 2026Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jan 8, 2026Complaint2
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Oct 16, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 9, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Apr 1, 2025Complaint9
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Apr 1, 2025Routine14
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Services Deficiencies
Meet other general requirements that are deficient.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Federal Penalties
Fine
Dec 19, 2024
$10,839
Ownership & Operations
Who Operates This Facility
Tallmadge Health & Rehab Center
for profit
Chain Affiliation
Saber Healthcare Group
126 facilities nationwide
Chain avg rating: 3.0/5 · Rank 94 of 125
Ownership & Management
Owners
Wwbv Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
74 reviews from families & visitors
Official Website
Visit saberhealth.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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