Sunrise Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 10 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (17 vs median 13.0)
Below average in CA · Critically understaffed (RN) · Low staff turnover (stable workforce) · Below chain average · $76,434 in fines · Abuse citation
What this means for your family
This facility offers strong rehabilitation services and a very kind, attentive nursing staff that is excellent for post-surgery recovery. However, you must investigate their patient supervision protocols and management's transparency, as there is a documented, severe incident of a resident wandering off-site.
Google Reviews
Google Reviews
10 reviews on Google“Families can expect a friendly and attentive staff that excels in physical and occupational therapy and dementia-friendly care. However, there are serious, critical concerns regarding patient safety and management accountability, specifically regarding a severe incident of a resident wandering off-site.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and friendly nursing staff
- Effective physical and occupational therapy
- Engaging activities staff
- Clean and welcoming environment
Concerns
- Severe patient safety issue involving a resident wandering off-site
- Unethical admission practices/unsolicited hospital solicitation
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about how friendly and attentive the nursing staff is here; how do you ensure that level of care remains consistent across all shifts?
- 2What specific protocols are in place to ensure residents stay safe and secure within the facility at all times?
- 3Could you tell me more about the daily activity calendar and how the staff keeps residents engaged with social events?
- 4How does the facility handle communication with families regarding changes in a resident's health or daily well-being?
- 5What are the dining options like, and how do you ensure mealtime is a high-quality experience for everyone?
- 6How is the physical and occupational therapy integrated into the residents' daily routines to help them stay active?
Personalized based on this facility's data
Key Review Excerpts
“My grandma has been here for a month and so far we are pleased with the care he’s receiving. They are very attentive. I love watching the activities staff engage with the patients.”
“After a few days of our mother being there we were very happy with all the staff, starting from the administration office to the housekeeping, Doctor, nurses, CNA’s and physical therapists.”
“I was a patient here for Physical and Occupational therapy. Also recieved wonderful treatment for my surgical site. I'd like to say the CNA's are very helpful and friendly.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sunrise Post Acute shows concerning patterns with families filing 20 complaints over 16 surveys, including recent issues with abuse prevention and reporting that remain uncorrected. The facility has recurring problems with medication management, resident rights violations, and food safety across multiple years. While most deficiencies show correction dates, the persistent nature of complaints about resident treatment and rights suggests ongoing care quality concerns families should carefully investigate before placement.
Sep 11, 2025Routine22
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
May 14, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 2, 2025Complaint3
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Dec 20, 2024Complaint1
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Oct 7, 2024Complaint1
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Aug 8, 2024Routine14
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Federal Penalties
Fine
May 14, 2025
$62,810
Fine
Aug 8, 2024
$13,624
Ownership & Operations
Who Operates This Facility
Sunrise Post Acute
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 212 of 260
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit sunrisepa.com
Medicare data downloads
Original nursing home datasets
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