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Assisted Living · New City, NY
233 North Main Street, New City, NY 10956
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 120 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate Sunrise of New City highly. Reviewers highlight: warm, attentive, and caring staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Sunrise of New City receives high praise from many families for its warm, attentive staff and clean, home-like environment, particularly within its memory care unit. However, there are serious, recurring allegations from some families regarding inadequate care, medication errors, and safety lapses, including claims of residents being able to leave the facility unsupervised. Families considering this facility should weigh the many positive testimonials against these critical safety concerns.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the staff as warm and attentive, there are serious allegations of abuse and neglect from other families.
Reviewers frequently mention receiving regular updates and quick responses from staff when checking on loved ones.
Reviewers consistently describe the facility as immaculate, beautiful, and sparkling clean.
Multiple reviewers specifically mention that residents enjoy their meals and that the food is delicious.
Families note that residents are engaged in activities and that life enrichment programs are available.
Multiple reports of medication errors and under-medication raise significant concerns regarding safety.
Experiences are polarized, with some families reporting excellent care and others reporting severe safety and staffing failures.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 60 analyzed
This facility responds to some reviews.
Key Review Excerpts
“The staff was attentive, warm, kind and gentle with her and all of the residents. Staff members were skilled in getting her to eat and take her medication and, despite her limited ability to communicate, they were able to get a smile or a laugh from her often.”
“He was essentially a prisoner on their third floor, was given the wrong medication dose (he was under medicated and unbeknownst to his family was going through withdrawal) and he was able to escape the facility and make his way across a busy road to a condo community.”
Szr New York Lh, INC.
for profit
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Confirm current status with NY Dept. of Health. A direct record link is not available in this catalog.
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit sunriseseniorliving.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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