Assisted Living at Northern Riverview
Families consistently rate this highly — reviewers highlight attentive and caring nursing staff. Schedule a visit to confirm the fit.
based on 41 Google reviews

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What this means for your family
This facility offers a vibrant social life and highly praised staff, making it a comfortable home for many residents. However, due to recent reports regarding facility cleanliness and odor, we strongly recommend visiting during a weekend or off-peak hour to assess the environment yourself.
Google Reviews
Google Reviews
41 reviews on Google“Assisted Living at Northern Riverview receives a high volume of positive reviews praising the staff's attentiveness and the variety of recreational activities available to residents. However, a small but concerning subset of recent reviews highlights serious issues regarding facility cleanliness, specifically mentioning strong odors of urine and a lack of professional care standards. Prospective families should conduct an in-person tour to verify the current state of the facility's hygiene and staff interactions.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Engaging recreational activities and outings
- Friendly and supportive community environment
- Responsive leadership team
Concerns
- Poor facility cleanliness and strong odors (mentioned by 2 reviewers)
- Inconsistent quality of nursing care and professionalism (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the community has a very active social calendar; could you tell me more about the most popular outings or recreational activities residents are currently enjoying?
- 2Maintaining a fresh and comfortable environment is important to our family; what is your current protocol for daily housekeeping and odor management throughout the facility?
- 3With your nursing staff being described as very attentive, what specific training or mentorship programs do you have in place to ensure that level of care remains consistent for every resident?
- 4How does your leadership team stay involved in the day-to-day operations to ensure that staff professionalism and resident needs are being met around the clock?
- 5In the event of a medical concern or emergency, what is your specific process for communicating with family members and coordinating with local medical providers?
- 6Since you have a capacity of 105 residents, how do you foster that friendly, supportive community atmosphere so that new residents feel connected and welcomed right away?
Personalized based on this facility's data
Key Review Excerpts
“The staff is attentive, consistently going above and beyond to ensure residents’ comfort and well-being. The facility is clean, well-maintained, and provides a variety of engaging activities that encourage social interaction and mental stimulation.”
“I’m going to be 2 years here and I feel this is my home that’s what my brother wants. I go out on trips and I have nice friends here .”
“As soon as she opened the door and I walked In the rooming area all I can smell was the strongest odor of urine it was terrible most of them wore mask to deal with smell.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
22 violations from 10 inspections
Oct 10, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 24, 2025Complaint13Report
Resident services
Environmental standards
Responsibilities of providers; required notif
Records and reports
Environmental standards
Resident services
Records and reports
Environmental standards
Food service
Environmental standards
Resident services
Environmental standards
Disaster and emergency planning
Jan 3, 2025Complaint
Resident protections
Apr 24, 2024Complaint
Resident services
Dec 28, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Dec 5, 2022Complaint
Resident services
Resident funds and valuables
Oct 25, 2022OtherCleanReport
No deficiencies found during this inspection.
Jun 13, 2022Complaint
Resident services
Resident services
Criminal history record check process
Resident services
Resident protections
Ownership & Operations
Who Operates This Facility
Assisted Living at Northern Riverview, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit nyconnects.ny.gov
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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