Assisted Living Needs closer review

Green Hills Estate

Name: Public quality & inspection record for Green Hills Estate
Creator: EveryPlace
License: https://everyplace.care/research-policy

Reviewer concerns include poor facility maintenance and safety hazards (mentioned by 2 reviewers) — investigate before committing.

1 South Route 9w, Haverstraw, NY 10927|Reported capacity: 164|Licensed & active

Source: NY DOH — view official record

Google rating

2.6/5

based on 5 Google reviews

(845) 429-8411 Directions Website

Street View

Email Green Hills Estate to yourself

Get a one-time email with a link to this profile so it is easy to find and share later.

This sends one email and does not add you to a mailing list.

What this means for your family

Reviewer feedback for Green Hills Estate suggests areas to investigate further. Common concerns include: poor facility maintenance and safety hazards (mentioned by 2 reviewers). We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.

Google Reviews

5 public Google reviews available

Green Hills Estate receives highly polarized feedback, with recent reviews highlighting significant concerns regarding facility maintenance and resident safety. While some families report positive social interactions for their loved ones, others describe inhumane living conditions, including broken elevators and a lack of air conditioning.

Quality Themes

Tap a score for details

Strengths

Friendly social environment for residents
Opportunities for outdoor interaction
Welcoming atmosphere for visiting family

Concerns

Poor facility maintenance and safety hazards (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 5 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1I noticed the outdoor spaces are a highlight for residents; could you show us how you maintain these areas to ensure they remain safe and accessible for everyone?
2We value a clean and well-kept environment for our loved one; what is your current process for routine maintenance and addressing facility repairs as they arise?
3Since social interaction is a big part of life here, what are some of the favorite daily activities that residents participate in to stay connected with one another?
4In terms of safety and peace of mind, how do you manage medical care and emergency responses for residents throughout the night?
5We love that families feel so welcome here; what are some of the best ways for us to get involved in the community life at Green Hills Estate?
6Could you walk us through the steps you take to ensure the common areas and resident suites are kept up to the high standards of cleanliness we are looking for?

Personalized based on this facility's data

Key Review Excerpts

“The living conditions for these people is unhealthy & inhumane. I currently found out how my uncle was living and I couldn’t be More disturbed and disgusted! On the third floor they are living with no ac the elevator button is broken to go down”

Family member of resident · 2024★☆☆☆☆

“Timmy was smiling and so happy to be sitting outside with all his friends and was excited to introduce me to his friends and family.”

Family member of resident · 2024★★★★★

“Disgusted and dissatisfied!!! Highly upset 😢 everytime I go get my mom she looks worse and worse !!”

Family member of resident · 2021★☆☆☆☆

Source: 5 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: NY Dept. of Health

11total

35deficiencies

Key Findings

35 violations from 11 inspections

Aug 12, 2025Complaint1 deficiency reported

View official report

487.7 (g) (3)

Resident services

Dec 16, 2024ComplaintNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Aug 15, 2024Complaint3 deficiencies reported

View official report

487.7 (d) (7)

Resident services

487.7 (d) (1) (iii)

Resident services

487.7 (g) (3)

Resident services

Jul 15, 2024Other1 deficiency reported

View official report

485.11 (b)

Records and reports

May 30, 2024Complaint27 deficiencies reported

View official report

487.11 (i) (4) (iii-v)

Environmental standards

487.11 (k) (4)

Environmental standards

487.11 (h) (16)

Environmental standards

487.7 (f) (5)

Resident services

487.11 (h) (11)

Environmental standards

494.3 (c)

General provisions

487.7 (f) (11) (iii)

Resident services

487.7 (h) (3-4)

Resident services

487.7 (h) (5,8-10)

Resident services

487.6 (f) (1)

Resident funds and valuables

487.6 (c) (2)

Resident funds and valuables

487.9 (a) (8)

Personnel

487.8 (d) (4,8,10-11)

Food service

487.11 (h) (6)

Environmental standards

487.8 (d) (3)

Food service

487.11 (f) (8)

Environmental standards

487.11 (j) (1-3)

Environmental standards

487.6 (c) (10)

Resident funds and valuables

487.8 (c)

Food service

487.8 (d) (1-2)

Food service

487.11 (f) (12)

Environmental standards

487.8 (e) (11)

Food service

487.8 (e) (3)

Food service

487.7 (f) (12) (iii)

Resident services

487.8 (e) (1)

Food service

487.9 (a) (15)

Personnel

487.6 (a) (3)

Resident funds and valuables

Dec 15, 2023Other1 deficiency reported

View official report

487.10 (e) (2)

Records and reports

Oct 30, 2023Complaint1 deficiency reported

View official report

487.5 (a) (3) (ix)

Resident protections

Oct 30, 2023Complaint1 deficiency reported

View official report

487.11 (h) (11)

Environmental standards

Ownership & Operations

Who Operates This Facility

Owner / Operator

Green Hills Estate, L.L.C

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(845) 429-8411

profiles.health.ny.gov

1 South Route 9w

Haverstraw, NY 10927

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

5 reviews from families & visitors

Official Website

Visit profiles.health.ny.gov

NY DOH — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Facilities To Compare

These are the 6 closest facilities in our data within 10 miles. Proximity does not mean they provide the same care type or have stronger quality signals, so compare each profile and verify services directly.

Northern Riverview Health Care, INC

< 1 mi

Nursing Home · Haverstraw, NY

★4.5(45)Medicare 2/5182 bedsMedicaid

Assisted Living at Northern Riverview

< 1 mi

Assisted Living · Haverstraw, NY

★4.6(42)Capacity 105

Helen Hayes Hospital T C U

1.2 mi

Nursing Home · West Haverstraw, NY

Medicare 5/524 beds