Sunrise at North Hills

The facility failed to maintain all medication orders in the resident's record for one sampled resident. Specifically, orders for medications used to treat high blood sugar, high blood pressure, and shortness of breath were not properly documented in the resident's record.

The facility failed to provide non-disposable place settings, including plates, utensils, and cups, to residents eating meals in their rooms. Observations and interviews confirmed that residents were being served meals using disposable plates, plastic utensils, and disposable cups instead of the required non-disposable items.

The facility failed to provide non-disposable place settings, including plates, forks, knives, spoons, and cups, for residents eating meals in their rooms. Observations and interviews confirmed that multiple residents were served meals using disposable plates, plastic utensils, and disposable cups.

The facility failed to ensure that five out of six sampled staff members had no substantiated findings listed on the North Carolina Health Care Personnel Registry (HCPR) upon hire. Specifically, personnel records for five Medication Aides lacked documentation of an HCPR check at the time of their employment.

The facility failed to ensure the resident was free of neglect after Resident #7 sustained a hip fracture during an assisted transfer to the bathroom. Despite the resident being identified as a high fall risk with advanced dementia, the facility failed to include him in the 'Residents on Toileting Program' and failed to prevent an injury that required surgery and transfer to a skilled nursing facility.

The facility failed to ensure Resident #7 was free of neglect, resulting in a hip fracture while being assisted to the bathroom. Despite the resident's high fall risk and need for physical assistance, the facility failed to include him on the 'Residents on Toileting Program' list.

The facility failed to ensure that exit doors accessible by residents are equipped with a sounding device that activates when opened. Specifically, for two residents identified as disoriented or wanderers, the alarm alert system device did not activate upon the door being opened.

The facility failed to ensure that exit doors accessible by residents are equipped with a sounding device that activates when opened. Specifically, for two residents identified as disoriented or wanderers, the alarm alert system device did not activate upon the door being opened.

The facility failed to maintain electrical and mechanical equipment in safe and operating condition, specifically regarding walkie-talkies and pagers used for staff notifications. Staff reported frequent equipment failures, such as dead batteries and full pagers that could not receive new alerts, and noted a lack of ongoing training on the systems.