Magnolia Glen
Families consistently rate this highly — reviewers highlight exceptional and compassionate nursing and care staff. Schedule a visit to confirm the fit.
based on 64 Google reviews
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What this means for your family
Magnolia Glen is an excellent choice for families seeking a high-end, resort-style environment with a deeply compassionate staff. Because the facility is noted as being expensive, you should ensure the amenities and level of care align with your budget, and feel free to ask about how community-wide policy changes are communicated to families.
Google Reviews
Google Reviews
64 reviews analyzed“Magnolia Glen is highly regarded by families for its exceptionally warm, professional staff and its beautiful, well-maintained, resort-like campus. While many reviewers praise the high quality of dining and the welcoming atmosphere, some families note the premium pricing and a specific instance of dissatisfaction regarding community-voted dress codes.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional and compassionate nursing and care staff
- Beautiful, well-maintained, and visually pleasing facilities
- High-quality dining and food variety
- Welcoming and friendly community atmosphere
Concerns
- High cost of residency
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing team; how do the caregivers typically bond with new residents during their first few weeks?
- 2The dining options look lovely in the photos; could you tell us more about how the menu is planned and how much variety there is for daily meals?
- 3Since the community feels so welcoming, what kind of daily social activities or outings are available to help residents stay engaged with one another?
- 4We noticed you are very responsive to feedback from families; what is the best way for us to stay in regular contact with the staff regarding our loved one's care?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?
- 6With the beautiful, well-maintained grounds here, how much time do residents typically spend enjoying the outdoor spaces?
Personalized based on this facility's data
Key Review Excerpts
“I can't say enough wonderful things about Magnolia Glen(MG). I have a mother-in-law in Independent Living and an Uncle in Assisted Living. We toured many communities before deciding upon MG and we definitely made the right decision.”
“The entire staff has been helpful, welcoming and sincere from the very beginning. The other residents have been welcoming and friendly as well. The on site physical therapy has been incredible and she has really enjoyed the food and menu.”
“All of the staff know them by name and have created a very friendly environment for them. When my father passed away, many staff members walked my family through a difficult time.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Mar 5, 2026Follow-up
The facility failed to ensure staff observed a resident actually taking their medication. A Medication Aide left medications, including Aspirin and Vitamin B-12, on a resident's table to self-administer later rather than witnessing the administration. This practice was identified as a common occurrence used to accommodate the resident's preference not to get up early.
Mar 5, 2026Follow-up
The facility failed to ensure that staff observed a resident actually taking their medication. During a survey, a medication aide left medication and water on a resident's table without observing consumption, which is prohibited by policy and regulation.
Feb 12, 2024Other
The facility failed to notify the county Department of Social Services (DSS) of incidents involving residents that required medical treatment and referral to a local hospital. Specifically, the fax machine in the medication room was programmed with an incorrect fax number for state reportable incidents, preventing the successful transmission of reports for two sampled residents.
Mar 17, 2022Other
The facility failed to ensure 6 of 7 exit doors accessible to residents were equipped with a sounding device that activates when opened. Specifically, the front entrance, back-courtyard door, and several double doors on the first, second, and third floors lacked alarms. Additionally, one stairwell door had a sounding device that failed to activate upon being opened.
Mar 17, 2022Other
The facility failed to ensure that 6 of 7 exit doors accessible to residents were equipped with a sounding device that activates when opened. This deficiency was identified for residents known to be disoriented or wanderers, including one resident who had previously eloped. Specific failures included the front entrance, back-courtyard door, and several propped-open double doors lacking alarms.
Apr 4, 2019Other
The facility failed to ensure ice machines were free from contamination, as evidenced by a build-up of wet pink, black, and brown substances on the shields and panels of two different ice machines. Additionally, there were no instructions for cleaning the inside of the ice machines, and cleaning logs were either not updated for a month or were left blank without documented completion.
Oct 22, 2015Other
The facility failed to provide residents with proper table service consisting of napkins and non-disposable place settings, including knives, forks, spoons, plates, and beverage containers. Staff used disposable Styrofoam products and plastic utensils for convenience and time-saving purposes. This resulted in residents receiving meals in disposable containers rather than the required non-disposable settings.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
64 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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