The East Tower at Cardinal North Hills
Families consistently rate this highly — reviewers highlight warm and attentive staff. Schedule a visit to confirm the fit.
based on 87 Google reviews
Watch The East Tower at Cardinal North Hills
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for families seeking a high-end, resort-style living experience with a focus on social engagement. The staff is exceptionally well-regarded for their kindness and ability to assist with difficult transitions, though you should verify if specific medical needs are met by the current staffing levels.
Google Reviews
Google Reviews
87 reviews on Google“The Cardinal at North Hills is highly regarded by residents and families for its warm, professional staff and beautiful, well-maintained facilities. Reviewers frequently highlight the community's ability to provide a sense of safety and support through engaging activities and high-quality amenities like an indoor pool and putting green.”
Quality Themes
Tap a score for detailsStrengths
- Warm and attentive staff
- Beautiful, well-maintained grounds and building
- Engaging social programs and activities
- Convenient location near amenities
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's clear from how much you engage with your community that you care deeply about resident feedback; how does that communication style help shape the daily care for your residents?
- 2The grounds and building look so beautifully maintained; are there specific outdoor spaces or garden areas where residents enjoy spending their afternoons?
- 3With such a great variety of social programs mentioned, could you tell us more about how you tailor activities to ensure residents stay socially engaged and active?
- 4Since the location is so convenient to local amenities, do residents ever participate in outings or trips to nearby shops and parks?
- 5In an intimate setting of 49 residents, how do you ensure that medical needs and emergency responses are handled quickly and personally after hours?
- 6How does the staff work to foster that warm, attentive atmosphere that makes the community feel like a real home for new residents?
Personalized based on this facility's data
Key Review Excerpts
“I cannot speak highly enough about The Cardinal at North Hills! My parents lives are easier (less bills & house maintenance!), giving them more time and energy for all of the fun activities and outings offered.”
“I cannot say enough about how wonderful the staff here is, in particular William Price who has gone above and beyond to be helpful, kind, and a calming presence for me and my family on some stressful days.”
“The Cardinal experience allows the residents to feel supported and safe without feeling constrained in their interests and activities.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Feb 5, 2025Follow-up
The facility failed to maintain hot water temperatures in residents' bathrooms within the required range of 100 to 116 degrees Fahrenheit. Multiple observations on February 4 and 5, 2025, showed water temperatures ranging from 117.1 to 120.2 degrees Fahrenheit in several bathroom sinks and hallway baths.
Feb 5, 2025Follow-up
The facility failed to maintain hot water temperatures in residents' bathrooms between 100 and 116 degrees Fahrenheit. Observations revealed 6 of 7 tested fixtures had temperatures ranging from 117.3 to 120.2 degrees Fahrenheit.
Oct 11, 2023Routine
The facility failed to ensure that staff members had been competency validated for licensed health professional support (LHPS) tasks via return demonstration. Specifically, one staff member performing catheter care for a resident had no documentation of completed LHPS validation and admitted to not being checked off for foley care since their hire date.
Oct 11, 2023Routine
The facility failed to ensure that staff members had been competency validated for Licensed Health Professional Support (LHPS) tasks. Specifically, three staff members involved in the care of a resident requiring catheter care had not been validated by a licensed health professional to perform these tasks.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
87 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Fairfax Hills Senior Living
1.7 miAdult Family Home · Raleigh, NC
Cadence North Raleigh
2.1 miAssisted Living · Raleigh, NC
Our Promise Care Homes at Falls Church
2.2 miAdult Family Home · Raleigh, NC
Sunrise of Raleigh
2.8 miAssisted Living · Raleigh, NC
Magnolia Glen
2.9 miAssisted Living · Raleigh, NC
Val's Place
2.9 miAdult Family Home · Raleigh, NC