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Public Google reviewers rate this highly and often mention warm and attentive staff. Schedule a visit to confirm the fit.
based on 90 Google reviews
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Public Google reviewers rate The East Tower at Cardinal North Hills highly. Reviewers highlight: warm and attentive staff, beautiful, well-maintained grounds and building. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Cardinal at North Hills is highly regarded by residents and families for its warm, professional staff and beautiful, well-maintained facilities. Reviewers frequently highlight the community's ability to provide a sense of safety and support through engaging activities and high-quality amenities like an indoor pool and putting green.
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Key Review Excerpts
“I cannot speak highly enough about The Cardinal at North Hills! My parents lives are easier (less bills & house maintenance!), giving them more time and energy for all of the fun activities and outings offered.”
“I cannot say enough about how wonderful the staff here is, in particular William Price who has gone above and beyond to be helpful, kind, and a calming presence for me and my family on some stressful days.”
“The Cardinal experience allows the residents to feel supported and safe without feeling constrained in their interests and activities.”
Source: NC Division of Health Service Regulation
The facility failed to maintain hot water temperatures in residents' bathrooms within the required range of 100 to 116 degrees Fahrenheit. Multiple observations on February 4 and 5, 2025, showed water temperatures ranging from 117.1 to 120.2 degrees Fahrenheit in several bathroom sinks and hallway baths.
The facility failed to maintain hot water temperatures in residents' bathrooms between 100 and 116 degrees Fahrenheit. Observations revealed 6 of 7 tested fixtures had temperatures ranging from 117.3 to 120.2 degrees Fahrenheit.
The facility failed to ensure that staff members had been competency validated for licensed health professional support (LHPS) tasks via return demonstration. Specifically, one staff member performing catheter care for a resident had no documentation of completed LHPS validation and admitted to not being checked off for foley care since their hire date.
The facility failed to ensure that staff members had been competency validated for Licensed Health Professional Support (LHPS) tasks. Specifically, three staff members involved in the care of a resident requiring catheter care had not been validated by a licensed health professional to perform these tasks.
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