Public Google reviewers rate this highly and often mention exceptional cleanliness. Schedule a visit to confirm the fit.
based on 19 Google reviews
Email Falls River Village to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate Falls River Village highly. Reviewers highlight: exceptional cleanliness, friendly and caring staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Falls River Village is highly regarded for its clean, bright environment and a friendly, attentive staff that fosters a happy atmosphere for residents. While many families praise the quality of care and the seamless transition between assisted living and memory care, one reviewer noted significant concerns regarding medical oversight and hygiene during the COVID-19 period.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
Personalized based on this facility's data
Key Review Excerpts
“Both communities, whether for everyday assisted living or memory care, impressed us with their exceptional cleanliness. The staff was wonderful, and the residents appeared genuinely happy.”
“I cannot say enough good things about Falls River Village! The food was delicious! The staff was caring and friendly! The other residents, who are now Sandy’s friends, were delightful!”
Source: NC Division of Health Service Regulation
The facility failed to provide resident supervision in accordance with each resident's assessed needs, care plan, and current symptoms.
The facility failed to ensure that one of three sampled staff members had a criminal background check completed upon hire. The personnel record for the employee lacked both the required consent for a background check and documentation that the check had been performed.
The facility failed to ensure that one of three sampled staff members had a criminal background check completed upon hire. A review of the employee's record showed a position offer letter and hire date, but no documentation of a criminal background check or consent for one.
The facility failed to provide adequate supervision for a resident with a recent history of falls, including a fractured hip and a head injury. The resident attempted to use a walker independently without calling for assistance, despite a care plan indicating a need for assistance with transfers and mobility.
The facility failed to ensure at least one staff person on the premises at all times had completed a CPR and choking management course within the last 24 months. Specifically, on the third shift, there was no CPR-trained staff available for 8 of 41 sampled shifts during February, March, and April 2019.
The facility failed to ensure at least one staff member on the premises had completed CPR and choking management training within the last 24 months. Specifically, no trained staff were present on the third shift for 8 out of 11 sampled shifts during February, March, and April 2019.
The facility failed to ensure at least one staff member on the premises had completed CPR and choking management training within the last 24 months. Specifically, on the third shift, no trained staff were present for 8 out of 11 sampled shifts during February, March, and April 2019.
The facility failed to ensure that one of the three sampled staff members had documentation of a 2-step TB skin test within a 12-month period. Review of the personnel record showed the employee had individual tests but lacked the required 2-step protocol. The Executive Director confirmed the lack of documentation and noted the responsibility for oversight previously rested with a former director.
The facility failed to ensure that one sampled staff member (Staff B) was tested for tuberculosis disease in compliance with required control measures. Specifically, there was no documentation of a 2-step TB skin test performed within the required 12-month period.
The facility failed to ensure that one of three sampled staff members was tested for tuberculosis disease in compliance with required control measures. Specifically, there was no documentation of a 2-step TB skin test being completed within a 12-month period for the employee.
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Falls River Court
< 1 miAssisted Living · Raleigh, NC
Serenity Falls Family Care Home at Durant Trace
< 1 miAdult Family Home · Raleigh, NC
Litchford Falls Health and Rehabilitation Center
1.4 miNursing Home · Raleigh, NC
Kelley's Family Care Home
1.5 miAdult Family Home · Raleigh, NC
Universal Health Care/north Raleigh
2.1 miNursing Home · Raleigh, NC
Lynn's Home at Riverside
2.6 miAdult Family Home · Raleigh, NC