See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Sunrise at Canyon Crest

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

5265 Chapala Dr, Canyon Crest · Riverside, CA 9250788 bedsLicensed & Active
Google rating
4.7/5

based on 70 Google reviews

5
4
3
2
1
Sunrise at Canyon Crest Assisted Living in Riverside, CA — Street View
Street View

Watch Sunrise at Canyon Crest

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is an excellent choice for families seeking a warm, community-oriented environment with high-quality social programming. While the staff and grounds are major strengths, you should verify current staffing levels during evening and weekend shifts, as some past residents experienced delays in service.

Google Reviews

Google Reviews

70 reviews on Google
Sunrise at Canyon Crest is highly regarded by families for its warm, home-like environment and a staff that many describe as being like a second family. Reviewers frequently praise the beautiful, park-like grounds and the variety of engaging activities, though some past concerns regarding high costs and occasional staffing shortages have been noted.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities9.0MedsN/AMemory10.0Comms8.0Value3.0

Strengths

  • Compassionate and attentive care staff
  • Engaging social activities and outings
  • Beautiful, well-maintained park-like grounds
  • Clean and homey living environment

Concerns

  • High cost relative to perceived value (mentioned by 2 reviewers)
  • Staffing shortages and slow response times (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(1)'20(4)'22(4)'24(6)'26(9)

Distribution · 72 analyzed

5
65
4
1
3
0
2
2
1
4

How They Respond to Reviews

97%response rate
Generic

The owner relies heavily on a small set of repetitive templates to respond to almost all reviews. While they occasionally offer empathy for loss or acknowledge specific people, the core of the response is a copy-paste message regarding 'dedicated caregivers' and the 'Sunrise family.'

Questions for Your Tour

  • 1We love how much the management engages with feedback online; how does the team use resident and family input to improve daily care?
  • 2The grounds look absolutely beautiful; are there specific outdoor activities or garden strolls planned for residents?
  • 3With such a lovely, homey environment, how do you ensure that staff are able to provide timely responses to residents' needs during busy shifts?
  • 4Since we are looking for the best value for our budget, could you explain what specific premium services or amenities are included in the monthly cost?
  • 5How does the nursing team coordinate medical care and handle unexpected health emergencies during the overnight hours?
  • 6We noticed the facility is very well-maintained; how does the staff work together to keep the common areas feeling clean and welcoming for families visiting?

Personalized based on this facility's data


Key Review Excerpts

Dad stayed at Sunrise for almost four years and he called it home. It was one of the best experiences of his life.

Long-term resident's family · 2026★★★★★

We began our search for a Memory Care facility for my husband’s sister. We fell in love with Sunrise at Canyon Crest the minute we finished our tour.

Memory care family member · 2025★★★★★

As a hospice visiting nurse, I truly appreciate facilities that value teamwork and clear communication. The staff at Sunrise at Canyon Crest are professional, compassionate, and consistently responsive.

Hospice visiting nurse · 2025★★★★★
Source: 70 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

11total
2 Type B— non-compliance
Clean record— no deficiencies found
Mar 18, 2026Complaint
Clean

This report details a complaint investigation conducted following an alleged incident of inadequate supervision. The investigation found no preponderance of evidence to prove the alleged violation, resulting in the allegation being unsubstantiated. No deficiencies were cited in the final report.

Jul 30, 2025Inspection
Clean

The facility underwent an annual, unannounced inspection. Documentation review for both resident and employee records was found to be compliant. The primary deficiency noted relates to the storage and verification of emergency food supplies.

Oct 30, 2024Complaint
Clean

This report details the findings of a complaint investigation regarding allegations of inappropriate touching of a resident. The investigation concluded that the allegations were unsubstantiated due to insufficient evidence. No specific deficiencies were cited in this report.

Jul 10, 2024Inspection
Clean

The facility underwent an unannounced Required One Year Annual inspection. The physical plant was observed to be clean, neat, and orderly, and the review of records and interviews indicated no Title 22, Division 6 Regulation violations were observed or cited during this visit.

Mar 21, 2024Complaint
Clean

This report details an investigation into a complaint regarding facility staff's responsiveness to resident representatives. The investigation found that the allegation was unsubstantiated based on interviews conducted by the Licensing Program Analyst. No specific deficiencies were cited in the report.

Jul 21, 2023Inspection
Clean

The facility underwent an unannounced, required annual inspection. The Licensing Program Analyst conducted a thorough tour and observed that the facility met all departmental requirements. No deficiencies were noted during this visit.

May 4, 2023Complaint
Clean

This report details the investigation of multiple allegations, most of which were found to be Unsubstantiated. However, one deficiency was cited regarding facility personnel requirements, specifically related to the improper handling of a toilet riser, which was deemed a potential health and safety violation.

Feb 15, 2023Complaint
Clean

This report details an investigation into allegations regarding infection control and resident accommodations. The investigation found conflicting accounts and no evidence to substantiate the allegations made.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Szr Riverside Assisted Lvg; Sunrise Senior Lvg Mgt

Administrator

SEGURA, HEATHER

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call