Grandview Manor
Reviewer concerns include lack of supervision and resident wandering at night — investigate before committing.
based on 7 Google reviews
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What this means for your family
The recent trend of reviews indicates critical safety failures, including residents being left unsupervised and staff unprofessionalism. If you consider this facility, you must perform an unannounced visit to verify night-shift supervision and staff conduct.
Google Reviews
Google Reviews
7 reviews analyzed“Families should exercise extreme caution as recent reviews highlight severe safety and supervision concerns, including residents being left unattended at stores and staff being observed drinking alcohol on duty. While one reviewer notes that new management is present, there are significant reports of residents wandering at night and a lack of responsiveness to phone calls.”
Quality Themes
Strengths
- Presence of new management
Concerns
- Lack of supervision and resident wandering at night
- Staff unprofessionalism and drinking on duty
- Failure to monitor resident whereabouts (left at store)
- Difficulty reaching the facility by phone
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1I noticed there has been some new leadership recently; how has that new management team changed the day-to-day culture of the facility?
- 2What specific protocols are in place during the overnight hours to ensure residents are safe and supervised within the building?
- 3How does the staff communicate important updates or changes in a resident's condition to family members to ensure we stay in the loop?
- 4Can you tell me about the training programs you use to ensure staff professionalism and high standards of care?
- 5What does a typical day of social activities and engagement look like for the residents here?
- 6In the event of a medical emergency after hours, what is the immediate process for contacting doctors and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“Residents are not checked on throughout the night. The staff drinks beer while working. Residents are often found wandering late at new night.”
“Found a resident left at the nearby shopping store waiting for his ride. Had to Called Grandview get him picked up.”
“It's got new management and they need to answer the phone. This place will grow on you once you have been here for a while.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 21, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 7, 2026OtherClean
FACILITY EVALUATION REPORT
Sep 25, 2025InspectionClean
The facility underwent an unannounced annual inspection. The LPA reviewed resident and employee records, and conducted a tour of the physical plant. The report explicitly states that zero deficiencies were cited per Title 22, Division 6 of The California Code of Regulations.
Aug 5, 2025OtherClean
The unannounced case management visit was conducted following the passing of Resident #1. The Licensing Program Analyst toured the facility and interviewed the Administrator. No immediate health or safety concerns were observed, and consequently, no deficiencies were cited during this inspection.
Sep 6, 2024InspectionClean
The facility underwent an unannounced Required Annual inspection on September 6, 2024. The inspector noted that the facility appeared clean, and all inspected areas, including physical plant, food service, and safety equipment, were found to be in compliance. Specifically, the report states that no deficiencies were cited per Title 22, Division 6 of the California Code of Regulations.
Nov 13, 2023ComplaintClean
COMPLAINT INVESTIGATION REPORT
Sep 11, 2023OtherClean
The pre-licensing inspection was conducted and the facility was observed to be clean, in good repair, and hazard-free. The report explicitly states that the facility has no deficiencies and meets all operational requirements for licensure.
Aug 21, 2023OtherClean
The facility underwent an office visit on August 21, 2023. The administrator participated in a COMP II interview, confirming understanding of licensing laws and facility operations. No specific deficiencies were cited in the provided report content.
Ownership & Operations
Who Operates This Facility
Inland Care Service INC
SHALABI, JAMAL
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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