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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 143 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Summerstone Health and Rehabilitation Center has a middle-range Medicare overall rating. Strengths include modern, clean, and well-maintained facility. Some reviewers note concerns about chronic understaffing leading to slow response times (mentioned by 22 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Summerstone Health and Rehabilitation Center is a modern, visually appealing facility that receives polarized feedback. While many families praise the physical environment and specific therapy staff, a significant number of reviewers report serious concerns regarding chronic understaffing, slow response times to call lights, and inconsistent communication from management. Families should be aware that experiences vary drastically depending on the specific nursing shift and individual staff members assigned to their loved one.
Quality Themes
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Distribution · 124 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“My father unfortunately is a resident of this nursing home. I am desperately looking for somewhere to move him. The quality of care (especially on weekends) is horrible.”
“My 88 year-old father was placed at Summerstone Health and Rehab center in Kernersville following a near-death experience with acute renal failure and internal bleeding. The facility is clean and well-kept. Kudos to Teresa, in the Business Office, Kristi (front desk), and especially Keyon (transportation).”
“I stayed here almost two months. I was hospitalized for 10 days. Then transferred here for rehab. I couldn’t even sit up on the side of the bed at first. OT & PT worked with me Monday-Friday once a day till I finally started regaining my strength.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Summerstone Health and Rehabilitation Center shows concerning patterns with families filing complaints that led to findings about unsafe conditions and improper resident discharges. The facility has persistent issues across all surveys with medication management, safety hazards, and building/fire safety systems. Most deficiencies are reportedly corrected, but the recurring problems with medication errors and safety suggest ongoing operational challenges families should investigate during visits.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Prepare residents for a safe transfer or discharge from the nursing home.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Federal Penalties
Fine
Jan 10, 2025
$14,511
Summerstone Health and Rehabilitation Center
for profit
Liberty Senior Living
37 facilities nationwide
Chain avg rating: 2.6/5 · Rank 24 of 35
Owners
John a Mcneill Jr 2012 Irrv Tr
Owner (parent company) · Organization
Liberty Healthcare Group LLC
Owner (parent company) · Organization
Liberty Healthcare Properties of Kernersville LLC
Owner (parent company) · Organization
Ronald B. and Cynthia J. Mcneill 2013 Irrevocable Trust
Owner (parent company) · Organization
Mcneill, John
Owner (parent company)
Mcneill, Ronald
Owner (parent company)
Key personnel
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Medicare Care Compare
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Google Reviews
143 reviews from families & visitors
Official Website
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