Shuler Health Care/storey Villa
Limited public data on Shuler Health Care/storey Villa. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 9 Google reviews
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What this means for your family
This facility is an excellent choice if you are looking for a warm, budget-friendly, and home-like atmosphere that avoids a clinical feel. However, you should proactively establish a communication plan with management, as one reviewer experienced significant difficulty getting updates on a resident's well-being.
Google Reviews
Google Reviews
9 reviews on Google“Families can expect a warm, home-like environment that emphasizes a small-scale, family-oriented atmosphere rather than a clinical setting. While many reviewers praise the high quality of care and the beautiful, relaxing grounds, there is a specific concern regarding inconsistent communication from management.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-like atmosphere
- Beautiful, relaxing grounds with gardens and a koi pond
- High quality of care relative to cost
- Welcoming and kind staff
Concerns
- Lack of communication from management
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We love the look of the gardens and the koi pond; how do the residents typically spend their time enjoying the outdoor spaces?
- 2Since the community is so intimate with 12 residents, how does the staff ensure that everyone receives personalized attention throughout the day?
- 3What is the best way for our family to stay updated on our loved one's well-being and receive regular updates from the management team?
- 4In the event of a medical emergency during the night, what is the specific protocol for contacting both medical professionals and our family?
- 5It's wonderful to see how much the management engages with the community online; how does that same level of responsiveness translate to day-to-day communication with families?
- 6With such a small, family-like group, how do you plan daily activities to ensure residents stay socially engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“We visited numerous places that charged two to three times the price but did not come close to the quality of care she received at Shuler. They keep a small family like setting that is able to maintain a higher level of care.”
“As soon as we pulled into Shulers it felt like home! Everyone is very kind, the grounds are beautiful and full of flowers and birds. A koi pond to relax by. Picnic area.”
“I can honestly say that I haven't seen her this happy with her living situation in over 15 months. It means a lot to me the excellent care she's been given so far.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Oct 23, 2025Follow-up
The facility failed to ensure that one of three sampled medication aides completed the required DHSR examination test within 60 days of hire. Records showed the staff member had completed training and skills validation but had not passed the required exam, and management was unaware of the 60-day deadline requirement.
Oct 23, 2025Follow-up
The facility failed to ensure one of three sampled medication aides completed the required DHSR examination test within 60 days of hire. Records showed the staff member had completed training and clinical skills validation but had failed the required examination.
The facility failed to ensure medications were administered as ordered by a licensed practitioner for one resident. Specifically, medications packaged for evening administration were given at 1:20pm, and scheduled medications for pain and gas relief were not administered at the required time.
Jul 31, 2024Other
The facility failed to ensure proper referral and follow-up for residents to meet health care needs. Specifically, for two sampled residents, the facility did not notify the primary care provider of high blood pressure readings as required by physician orders.
Jul 31, 2024Other
The facility failed to ensure appropriate follow-up for residents' acute health care needs. Specifically, for Resident #2, there was no documentation that the physician was notified of high blood pressure values that met the criteria for notification. Additionally, for Resident #1, medications (Lisinopril and Amlodipine) were administered despite blood pressure readings falling below the physician-ordered hold parameters.
May 25, 2023Follow-upCleanReport
No deficiencies found during this inspection.
May 25, 2023Follow-up
The facility failed to administer medications as ordered for a resident with multiple insulin and other medication orders. This was a follow-up to a previous Type A2 violation that was not abated, involving failures to follow physician orders for insulin and other treatments.
Feb 17, 2023Follow-up
The facility failed to ensure that two of three sampled medication aides met required qualifications. Specifically, Staff B lacked documentation of passing the state written examination, and Staff C lacked documentation of required previous employment verification and the 15-hour medication aide training.
The facility failed to ensure proper TB testing protocols upon hire for Staff A. While a TB skin test was administered, there was no documentation of the test being read, and the facility could not confirm the test was properly completed at the time of hire.
Feb 17, 2023Follow-up
The facility failed to ensure that medication aides met all training and examination requirements. Specifically, one staff member lacked documentation of passing the state written medication aide examination, and another failed to pass the examination within 60 days of hire.
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References & Resources
Google Maps
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Google Reviews
9 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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