Nursing HomeMedicaid Medicare 5-star

River Landing at Sandy Ridge

Strong Medicare quality ratings; public reviewers often praise beautiful, well-maintained campus. Still worth an in-person visit.

1575 John Knox Drive, Colfax · Colfax, NC 27235|60 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.6/5

based on 186 Google reviews

(336) 668-4900 Directions Website

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What this means for your family

River Landing at Sandy Ridge has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: beautiful, well-maintained campus and upscale amenities and facilities. Review the component ratings and current source records before deciding.

Google Reviews

193 public Google reviews available

River Landing at Sandy Ridge is widely praised for its beautiful, well-maintained campus and upscale amenities, including a nine-hole golf course and wellness center. While independent living residents and their families are generally very satisfied, several reviewers have raised serious concerns regarding the quality of care and staffing levels in the skilled nursing and memory care units. Prospective families should be aware of the distinction between the high-quality independent living experience and the potential challenges in higher-acuity care settings.

Quality Themes

Tap a score for details

Strengths

Beautiful, well-maintained campus
Upscale amenities and facilities
Friendly and professional staff
Excellent independent living environment

Concerns

Understaffing in skilled nursing/memory care (mentioned by 2 reviewers)
Inadequate training for staff in high-acuity care (mentioned by 2 reviewers)
Slow response times for call bells (mentioned by 2 reviewers)
Toxic management/internal culture (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 193 analyzed

157

How They Respond to Reviews

30%response rate

This facility responds to some reviews.

Questions for Your Tour

1Given the beautiful campus environment, what specific daily activities or socialization programs are available to help residents feel integrated into the community?
2With the high level of care required in the memory care unit, how do you ensure your staff receives specialized, ongoing training to support residents with high-acuity needs?
3I noticed that staffing levels are highly rated by CMS; could you explain how you manage call bell response times to ensure residents feel supported promptly throughout the day and night?
4How does your leadership team foster a positive work culture to ensure that staff members feel supported and motivated in providing high-quality care?
5What is your protocol for handling medical emergencies, and how do you keep families informed when a resident’s health status changes?
6Since the facility maintains a high CMS rating, what specific quality assurance measures do you have in place to address and resolve the recent state-reported deficiencies?

Personalized based on this facility's data

Key Review Excerpts

“there is not enough help and some of the staff lack proper training especiall in feeding an at risk for choking patient. i have notice 1 staff member feeding 5-6 patients at a time.”

Memory care family member · 2024★★★★★

“An 87 yr. old, unable to walk, disoriented, and was left in a chair all night, Never put to bed!! Absolutely APPALLING!”

Skilled care family member · 2023★☆☆☆☆

“The entire staff is devoted to giving genuine care to each of their patients every day. The peace of mind that this gives our family is impossible to put a price on.”

Long-term resident's family · 2023★★★★★

Source: 193 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.01hrs

Registered nurses for medical care

Total Nursing

5.52hrs

All nurses + aides combined

Staff Turnover

30%

Lower is better (< 30% = good)

RN Turnover

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility40.3%

Worse than Avg

Here

40.3%

19.0%

20.7%

Guilford

20.5%

Residents with depression symptoms

↓ Lower is better

This Facility1.2%

Better than Avg

Here

1.2%

12.8%

5.9%

Guilford

6.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility30.1%

Worse than Avg

Here

30.1%

19.5%

21.3%

Guilford

24.1%

Residents whose walking got worse

↓ Lower is better

This Facility24.0%

Worse than Avg

Here

24.0%

14.1%

18.3%

Guilford

20.2%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.3%

Better than Avg

Here

98.3%

93.5%

92.0%

Guilford

91.8%

Residents on antipsychotic medication

↓ Lower is better

This Facility17.2%

Worse than Avg

Here

17.2%

15.4%

14.0%

Guilford

13.0%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility95.5%

Better than Avg

Here

95.5%

82.0%

80.6%

Guilford

76.7%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility84.9%

Better than Avg

Here

84.9%

79.8%

78.1%

Guilford

77.5%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.8%

Worse than Avg

Here

1.8%

1.6%

1.4%

Guilford

1.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

10findings in history

Latest survey: 2 · well below NC avg (5.6)

River Landing at Sandy Ridge shows recurring issues with fire safety systems and building infrastructure, with smoke barrier and heating/ventilation problems appearing across multiple surveys from 2023 to 2024. The facility has also had deficiencies in infection control, medication labeling, and daily care assistance. While all violations have been corrected according to state records, the pattern of repeated fire safety issues warrants attention during your visit to ensure proper safety measures are maintained.

Jan 8, 2026Routine2 findings

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 21, 2024Routine3 findings

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Aug 16, 2023Routine5 findings

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0911Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Ownership & Operations

Who Operates This Facility

Owner / Operator

River Landing at Sandy Ridge

Organization Type

nonprofit

Ownership & Management

Key personnel

Blake, KhashanaContracted Managing EmployeeBrown, MeganW-2 Managing EmployeeCollins, MarkW-2 Managing EmployeeHanover, JuliaW-2 Managing EmployeeLovvorn, CreightonW-2 Managing Employee

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(336) 668-4900

riverlandingsr.org

1575 John Knox Drive

Colfax, NC 27235

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

186 reviews from families & visitors

Official Website

Visit riverlandingsr.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.