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Strong Medicare quality ratings; public reviewers often praise clean, well-maintained, and modern facility. Still worth an in-person visit.
based on 76 Google reviews
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Suffield House Rehabilitation and Healthcare Cente has a strong overall Medicare rating. Public reviewers frequently mention: clean, well-maintained, and modern facility and attentive and compassionate nursing staff. Review the component ratings and current source records before deciding.
Suffield House is widely praised for its clean, modern, and resort-like environment, with many families highlighting the attentive nursing staff and effective physical therapy programs. While the vast majority of reviews are highly positive, a few families have reported concerns regarding inconsistent communication from social workers and occasional lapses in bedside care responsiveness.
Quality Themes
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Concerns
Rating Trends
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Distribution · 69 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“My father ended up here after a stay in a hospital. It was supposed to be temporary but he decided, ultimately, to make it a permanent stay. He was taken care of very well by all the staff and thrived on the socialization opportunities afforded to the residents there.”
“The rooms look like bedrooms not hospital rooms. The whole facility is beautiful and everyone is friendly.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
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Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Suffield House has a concerning pattern of deficiencies including multiple complaint-triggered issues where families filed reports about abuse reporting, accident prevention, and pain management. The facility shows recurring problems with safety hazards, resident communication, and fire safety systems across multiple surveys. While most deficiencies show correction dates, the recent complaint-based violations and repeated safety issues suggest ongoing care quality concerns that warrant careful consideration.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Suffield House Rehabilitation and Healthcare Cente
for profit
Atlas Healthcare
29 facilities nationwide
Chain avg rating: 3.8/5 · Rank 1 of 28 (Highest rating)
Owners
Suffield Snf Operations Holdings LLC
Owner · Organization
Hb Suffield Holdings LLC
Owner (parent company) · Organization
Ls Suffield Holdings LLC
Owner (parent company) · Organization
Sg Suffield Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
76 reviews from families & visitors
Official Website
Visit suffieldrhc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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