Strong Medicare quality ratings; public reviewers often praise modern, hotel-like facility design. Still worth an in-person visit.
based on 160 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Strongsville Healthcare and Rehabilitation has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: modern, hotel-like facility design and clean and well-maintained environment. Review the component ratings and current source records before deciding.
The Avenue at Strongsville is a modern, visually impressive facility that receives high praise for its cleanliness, amenities, and the kindness of its core staff. However, families frequently report significant concerns regarding chronic understaffing, reliance on temporary agency workers, and inconsistent quality of care, particularly during nights and weekends.
Quality Themes
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Concerns
Rating Trends
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Distribution · 162 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The aides were wonderful but the nurses ca”
“The Avenue at Strongsville provides great activities for their residents and the community. They are so involved with the community of Strongsville. Management staff truly cares for the residents living in the facility and do what they can do provide the best care for them!”
“The physical and occupational therapy group was wonderful many thanks to Andrea Sam Julia Jeremy Emily Debbie and Brigit they work very hard to try and get everyone in to keep them moving.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has concerning patterns with 15 complaint-triggered deficiencies indicating families have repeatedly reported problems. Most troubling are recurring issues with resident protection from abuse and neglect, accident hazards and safety supervision, and medication management errors. Recent complaints in 2024 show ongoing problems with safety supervision and abuse reporting despite corrections, suggesting persistent challenges in protecting vulnerable residents from harm.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Federal Penalties
Fine
Nov 14, 2024
$13,627
Fine
Nov 14, 2024
$13,627
Strongsville Healthcare and Rehabilitation
for profit
Progressive Quality Care
11 facilities nationwide
Chain avg rating: 2.4/5 · Rank 1 of 11 (Highest rating)
Owners
Strongsville Fk Healthcare Holdings LLC
Owner · Organization
Mike Flank Trust
Owner (parent company) · Organization
Strongsville Fk Investor, LLC
Owner (parent company) · Organization
Flank, Eitan
Owner (parent company)
Flank, Liat
Owner (parent company)
Flank, Matan
Owner (parent company)
Flank, Shaul
Owner (parent company)
Guttman, Bezalel
Owner (parent company)
Katz, Eliyohu
Owner (parent company)
Katz, Yosef
Owner (parent company)
Sausen, Joel
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Official Website
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