A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 160 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Strongsville Healthcare and Rehabilitation has a middle-range Medicare overall rating. Strengths include modern, hotel-like facility design. Some reviewers note concerns about chronic understaffing leading to long response times for call lights (mentioned by 12 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
The Avenue at Strongsville is a modern, visually impressive facility that receives high praise for its cleanliness, amenities, and the kindness of its core staff. However, families frequently report significant concerns regarding chronic understaffing, reliance on temporary agency workers, and inconsistent quality of care, particularly during nights and weekends.
Quality Themes
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Concerns
Rating Trends
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Distribution · 162 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The aides were wonderful but the nurses ca”
“The Avenue at Strongsville provides great activities for their residents and the community. They are so involved with the community of Strongsville. Management staff truly cares for the residents living in the facility and do what they can do provide the best care for them!”
“The physical and occupational therapy group was wonderful many thanks to Andrea Sam Julia Jeremy Emily Debbie and Brigit they work very hard to try and get everyone in to keep them moving.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has concerning patterns with 15 complaint-triggered deficiencies indicating families have repeatedly reported problems. Most troubling are recurring issues with resident protection from abuse and neglect, accident hazards and safety supervision, and medication management errors. Recent complaints in 2024 show ongoing problems with safety supervision and abuse reporting despite corrections, suggesting persistent challenges in protecting vulnerable residents from harm.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Federal Penalties
Fine
Nov 14, 2024
$13,627
Fine
Nov 14, 2024
$13,627
Strongsville Healthcare and Rehabilitation
for profit
Progressive Quality Care
11 facilities nationwide
Chain avg rating: 2.4/5 · Rank 1 of 11 (Highest rating)
Owners
Strongsville Fk Healthcare Holdings LLC
Owner · Organization
Mike Flank Trust
Owner (parent company) · Organization
Strongsville Fk Investor, LLC
Owner (parent company) · Organization
Flank, Eitan
Owner (parent company)
Flank, Liat
Owner (parent company)
Flank, Matan
Owner (parent company)
Flank, Shaul
Owner (parent company)
Guttman, Bezalel
Owner (parent company)
Katz, Eliyohu
Owner (parent company)
Katz, Yosef
Owner (parent company)
Sausen, Joel
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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