Pearlview Rehab & Wellness Ctr
Strong Medicare quality ratings; families often praise dedicated and friendly nursing staff. Still worth an in-person visit.
based on 42 Google reviews

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What this means for your family
While Pearlview has a capable therapy department that has helped many patients return home, the facility struggles with inconsistent cleanliness and slow response times. Families should conduct an in-person tour to inspect the condition of the rooms and ask specifically about current nurse-to-patient ratios to ensure your loved one's needs will be met promptly.
Google Reviews
Google Reviews
42 reviews on Google“Pearlview Rehab & Wellness Center receives highly polarized feedback, with many reviewers praising the dedicated and friendly staff, while others report significant failures in basic care and facility maintenance. Families frequently cite concerns regarding cleanliness, slow response times for assistance, and administrative communication issues. While some patients report successful rehabilitation outcomes, others describe the environment as outdated and inadequately equipped for complex medical needs.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and friendly nursing staff
- Effective physical and occupational therapy
- Welcoming and professional atmosphere
- Supportive end-of-life care
Concerns
- Poor facility cleanliness and hygiene (mentioned by 4 reviewers)
- Slow response times to call lights and requests (mentioned by 2 reviewers)
- Difficulties with phone communication and administrative responsiveness (mentioned by 3 reviewers)
- Outdated facility and small, shared rooms (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the dedication of your nursing staff; how do you ensure that same level of care is maintained during shift changes?
- 2Could you walk us through your daily cleaning and sanitation schedule to ensure the resident rooms and common areas are kept fresh and hygienic?
- 3What specific protocols do you have in place for medication management to ensure everything is handled accurately and timely?
- 4How do you manage call light response times to ensure residents aren't waiting long for assistance during busy periods?
- 5What kind of daily activities or social programs do you have planned to keep residents engaged and active?
- 6In the event of a medical emergency or a sudden change in health, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The staff treated our mother with the utmost care and dignity as well as assuring that she was comfortable and without pain up to her passing.”
“When I called for help fastest response was 25 minutes, longest 1hour and 25 min. I discharged myself after 2 weeks.”
“The facility was dirty (pic shows dirty/stained trash can) and not equipped to handle her needs. I couldn’t get her out of there fast enough.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
6
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against Pearlview Rehab triggering 22 out of 49 total deficiencies, with recurring problems in medication management, infection control, and resident rights appearing across multiple years. The facility has shown a pattern of correction followed by repeat violations, particularly concerning given recent 2025 complaints about abuse prevention and staffing reporting, alongside ongoing medication errors and safety issues that have persisted since 2019.
Jun 10, 2025Complaint2
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Nov 13, 2023Routine7
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Nov 13, 2023Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Aug 29, 2023Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 30, 2023Complaint10
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nov 9, 2021Routine8
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Pearlview Rehab & Wellness Ctr
for profit
Chain Affiliation
Divine Healthcare Management
9 facilities nationwide
Chain avg rating: 2.3/5 · Rank 1 of 8 (Best)
Ownership & Management
Owners
Progressive 3 Opco Holdco LLC
Owner · Organization
Apex Healthcare Group LLC
Owner (parent company) · Organization
Divine Progressive Holdco LLC
Owner (parent company) · Organization
Goldstar Capital Partners LLC
Owner (parent company) · Organization
Goldstar Divine Holdings LLC
Owner (parent company) · Organization
Goldstar Ohio Associates LLC
Owner (parent company) · Organization
Gsfb Partners LLC
Owner (parent company) · Organization
Markovits, Isaak
Owner (parent company)
Richland, Ilan
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit divinepearlview.com
Medicare data downloads
Original nursing home datasets
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