Stonehenge of Springville
Strong Medicare quality ratings; families often praise modern, clean, and well-appointed facility. Still worth an in-person visit.
based on 91 Google reviews
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What this means for your family
Stonehenge of Springville offers a modern environment with highly regarded physical therapy and nursing teams, making it a strong choice for many. However, families should be vigilant regarding medication management and response times; we recommend explicitly discussing your loved one's specific care plan and monitoring their medication schedule closely during the first few days of admission.
Google Reviews
Google Reviews
91 reviews on Google“Stonehenge of Springville is widely praised for its modern, clean facilities and a dedicated staff that many families describe as compassionate and professional during rehabilitation. While the majority of reviewers report excellent care, a recurring subset of negative experiences highlights significant concerns regarding inconsistent staffing levels, delays in medication administration, and occasional lapses in basic patient care. Families should be aware that while many have stellar experiences, there is a pattern of reported communication and responsiveness issues that can impact patient safety.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-appointed facility
- Highly effective physical and occupational therapy teams
- Compassionate and attentive nursing and CNA staff
- Professional and responsive administrative support
Concerns
- Delays in medication administration (mentioned by 3 reviewers)
- Understaffing leading to slow response times (mentioned by 5 reviewers)
- Inconsistent quality of care and potential neglect (mentioned by 4 reviewers)
- Poor communication regarding patient needs and appointments (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 93 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that medication management is a priority for my family member, could you walk me through your current process for ensuring timely administration and how you track those records?
- 2I noticed that staffing levels can sometimes impact response times; what specific protocols do you have in place to ensure residents receive prompt attention when they need assistance?
- 3How do you ensure consistent communication with families regarding changes in a resident's health status or upcoming medical appointments?
- 4With the therapy teams being a standout feature here, how are those services integrated into the daily routine for residents who need extra support?
- 5What specific activities or social programs are currently offered for residents in the memory care wing to help them stay engaged throughout the day?
- 6In the event of a medical emergency, what is the immediate protocol for notifying family members and coordinating with local healthcare providers?
Personalized based on this facility's data
Key Review Excerpts
“Every single person I met during her six week stay was kind, friendly, encouraging and genuinely invested in the healing process.”
“The CNAs were so prompt to answer my call, and I had transferred from a rehab where I once waited 2 hours for a CNA answer, so I appreciated the promptness.”
“The food is fantastic but the amount of carbohydrates raised my glucose levels from 120 to an average of 350+ and insulin was required for every meal.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Stonehenge of Springville has concerning patterns with recurring deficiencies in medication management, care planning, and respiratory care appearing in both 2021 and 2025 surveys, suggesting persistent quality issues. A family filed a complaint that triggered findings related to abuse reporting procedures in 2025. The facility also has repeated problems with emergency lighting and building safety systems across multiple inspections, indicating ongoing infrastructure concerns that families should carefully consider.
Mar 5, 2025Routine8
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Mar 5, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 17, 2023Routine4
Egress Deficiencies
Meet other general requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Aug 5, 2021Routine7
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Federal Penalties
Fine
Sep 18, 2023
$1,764
Fine
Aug 28, 2023
$3,174
Ownership & Operations
Who Operates This Facility
Stonehenge of Springville
government
Chain Affiliation
Stonehenge of Utah
5 facilities nationwide
Chain avg rating: 4.7/5 · Rank 6 of 7 (Worst)
Ownership & Management
Owners
Kane County Human Resource Special Service District
Owner · Organization
Cichos, Tyson
Owner
Cloward, Wyatt
Owner
Kane County Human Resource Special Service District
Owner (parent company) · Organization
Carrera, Rory
Owner (parent company)
Gillespie, Deborah
Owner (parent company)
Howells, Stephen
Owner (parent company)
Loveless, Kurt
Owner (parent company)
Pittard, Jeffrey
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
91 reviews from families & visitors
Official Website
Visit stonehengeofspringville.com
Medicare data downloads
Original nursing home datasets
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