Mervyn Sharp Bennion Central Utah Veterans Home
Strong Medicare quality ratings; families often praise warm, compassionate, and attentive nursing staff. Still worth an in-person visit.
based on 66 Google reviews
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What this means for your family
This facility is highly regarded for its clean, private accommodations and dedicated, compassionate staff. Families should feel confident in the quality of care, but as with any facility, we recommend scheduling a tour to observe the daily activities and staff-resident interactions firsthand.
Google Reviews
Google Reviews
66 reviews on Google“Mervyn Sharp Bennion Central Utah Veterans Home is consistently praised for its clean, modern facility and a staff that demonstrates genuine respect and compassion for veterans. Families and residents highlight the private rooms, engaging activities, and the supportive, home-like environment as key reasons for their high satisfaction.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive nursing staff
- Clean, well-maintained, and modern facility
- Private rooms with private bathrooms
- Engaging community activities and programs
Rating Trends
Tap a year to see what changed
Distribution · 68 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much you engage with families in your responses to feedback; how can we best stay connected with the nursing team regarding daily updates?
- 2The facility looks incredibly clean and modern; how often are the private rooms and bathrooms deep-cleaned to maintain this standard?
- 3We are so impressed by the high staffing ratings here; how do you ensure that the compassionate care mentioned by others remains consistent during shift changes?
- 4Could you tell us more about the specific community activities and programs available to keep residents socially engaged each week?
- 5In the event of a sudden medical change or an emergency during the night, what is the specific protocol for notifying the family and coordinating care?
- 6Since there have been some recent state inspections, what specific steps has the facility taken to address those findings and ensure continued excellence in care?
Personalized based on this facility's data
Key Review Excerpts
“I like that all rooms are private unlike other places I’ve been. They take care of me really really well.”
“The thing that really sets this Home apart from all the others I’ve observed is the quality of the employees. They really seem to care about Veterans and they put their hearts into making it feel like home.”
“My father recently passed and the staff was beyond compassionate. The extras that they did for him were unheard of and made his passing easier to handle.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring deficiencies across infection control, care planning, and food safety that persist across multiple surveys from 2019 to 2024, suggesting ongoing quality issues. One family filed a complaint in 2024 regarding failure to report suspected abuse or neglect. While all deficiencies show correction dates, the pattern of repeated problems in core care areas warrants careful consideration during your visit.
Mar 28, 2024Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Mar 28, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 7, 2022Routine8
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 10, 2019Routine5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Mervyn Sharp Bennion Central Utah Veterans Home
for profit
Chain Affiliation
Avalon Health Care
15 facilities nationwide
Chain avg rating: 3.6/5 · Rank 1 of 13 (Best)
Ownership & Management
Owners
Avalon Va Management LLC
Owner · Organization
Avalon Veterans Services, L.L.C.
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
66 reviews from families & visitors
Official Website
Visit avalonhealthcare.com
Medicare data downloads
Original nursing home datasets
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