Strong Medicare quality ratings; public reviewers often praise warm, compassionate, and attentive nursing staff. Still worth an in-person visit.
based on 69 Google reviews
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Mervyn Sharp Bennion Central Utah Veterans Home has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm, compassionate, and attentive nursing staff and clean, well-maintained, and modern facility. Review the component ratings and current source records before deciding.
Mervyn Sharp Bennion Central Utah Veterans Home is consistently praised for its clean, modern facility and a staff that demonstrates genuine respect and compassion for veterans. Families and residents highlight the private rooms, engaging activities, and the supportive, home-like environment as key reasons for their high satisfaction.
Quality Themes
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Rating Trends
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Distribution · 71 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The thing that really sets this Home apart from all the others I’ve observed is the quality of the employees. They really seem to care about Veterans and they put their hearts into making it feel like home.”
“My father recently passed and the staff was beyond compassionate. The extras that they did for him were unheard of and made his passing easier to handle.”
“I contacted Annette Brimley between her & the social worker at slc VA got my dad in no less than a week latter. I just want to thank you all from the bottom of my heart.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has recurring deficiencies across infection control, care planning, and food safety that persist across multiple surveys from 2019 to 2024, suggesting ongoing quality issues. One family filed a complaint in 2024 regarding failure to report suspected abuse or neglect. While all deficiencies show correction dates, the pattern of repeated problems in core care areas warrants careful consideration during your visit.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Mervyn Sharp Bennion Central Utah Veterans Home
for profit
Avalon Health Care
16 facilities nationwide
Chain avg rating: 3.6/5 · Rank 1 of 13 (Highest rating)
Owners
Avalon Va Management LLC
Owner · Organization
Avalon Veterans Services, L.L.C.
Owner (parent company) · Organization
Charles Kirton 2011 Irrv Tr
Owner (parent company) · Organization
Janet Kirton 2011 Irrv Tr
Owner (parent company) · Organization
The Charles R Kirton Sr 2000 Trust
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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