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Strong Medicare quality ratings; public reviewers often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 36 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 3 findings in latest survey
Advanced Health Care of Salem has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: highly effective physical and occupational therapy and clean, well-maintained, and cheerful facility. Review the component ratings and current source records before deciding.
Advanced Health Care of Salem receives overwhelming praise for its rehabilitation services, with many families highlighting the effectiveness of physical and occupational therapy in helping patients return home. While the vast majority of reviews are highly positive regarding staff kindness and facility cleanliness, a small minority of reviewers have raised serious concerns regarding neglect and poor communication from management.
Quality Themes
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Concerns
Rating Trends
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Distribution · 36 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“Because of the physical and occupational therapy I was released and home yesterday, able to climb the stairs from my garage to my kitchen, shower and everything else I need to do for myself. They are amazing.”
“The facility is clean, cheerful, and doesn't smell like a nursing home. The nurses and PT staff went above and beyond to make sure mom was well taken care”
“No place is perfect. Some of the nurses were surly or poorly trained and occasionally my meds were late. But as I end my 12 days here, I marvel at how caring and competent the vast majority of the nurses have been.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
A family filed a complaint that resulted in a serious deficiency for failing to properly respond to alleged violations, which remains uncorrected. The facility has faced recurring issues with fire safety systems, emergency preparedness, and electrical systems across multiple surveys from 2020 to 2024. While most deficiencies have been corrected, the pattern of repeated safety violations and the unresolved complaint-triggered issue regarding abuse response warrant careful consideration.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Advanced Health Care of Salem
for profit
Advanced Health Care
26 facilities nationwide
Chain avg rating: 4.7/5 · Rank 1 of 25 (Highest rating)
Owners
New Ahc Holdings, LLC
Owner · Organization
Revere Health Pc
Owner · Organization
The Gail Miller Gst Trust
Owner (parent company) · Organization
Karen Gail Miller Irrev Tr Fbo Zane Miller
Owner (parent company) · Organization
The Bryan Miller Utah Dynasty Trust Dated April 22, 2014
Owner (parent company) · Organization
The G&h Miller Utah Trust Dated February 26, 2019
Owner (parent company) · Organization
The Karen Gail Miller Irrevocable Trust for the Benefit of Karen R. Wi
Owner (parent company) · Organization
The Karen Gail Miller Irrevocable Trust for the Benefit of Roger L. Mi
Owner (parent company) · Organization
The Karen Gail Miller Irrevocable Trust for the Benefit of Stephen F.
Owner (parent company) · Organization
Key personnel
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