Nursing HomeMedicaid

Spanish Fork Rehabilitation and Nursing

A middle-range Medicare rating. Review each component and visit in person before deciding.

151 East Center Street, Spanish Fork, UT 84660|45 beds|Licensed & active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

3.9/5

based on 42 Google reviews

(801) 798-6220 Directions Website

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4flags

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Low staffing rating (1/5 stars)
3 Medicare penalties on record
Staff turnover reported at 62%
RN turnover reported at 80%

3 findings in latest survey

Source: Medicare data

What this means for your family

Spanish Fork Rehabilitation and Nursing has a middle-range Medicare overall rating. Strengths include highly competent physical therapy team. Some reviewers note concerns about medication errors and failure to follow routine medical orders (mentioned by 3 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.

Google Reviews

48 public Google reviews available

Spanish Fork Rehabilitation and Nursing receives polarized feedback, with many patients praising the physical therapy department and friendly staff for short-term rehab recovery. However, several families and visitors have raised serious concerns regarding inconsistent medication management, poor communication from administration, and occasional neglect in patient care. Potential families should be aware that while many report a positive experience, there is a recurring pattern of complaints regarding responsiveness and safety protocols.

Quality Themes

Tap a score for details

Strengths

Highly competent physical therapy team
Friendly and attentive nursing staff
Clean, modern facility environment
Effective short-term rehab recovery

Concerns

Medication errors and failure to follow routine medical orders (mentioned by 3 reviewers)
Poor communication and lack of responsiveness from staff/administration (mentioned by 4 reviewers)
Unsanitary conditions or unpleasant odors (mentioned by 2 reviewers)
Inattentive or rude behavior from CNA staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 48 analyzed

How They Respond to Reviews

57%response rate

This facility responds to some reviews.

Questions for Your Tour

1Given the facility's focus on short-term recovery, what specific protocols are in place to ensure medication orders are followed accurately and verified during shift changes?
2I noticed you are active in responding to feedback online; how do you currently track and improve internal communication when families have urgent questions about their loved one's care?
3With the current staffing levels, how does the nursing team ensure that residents receive timely assistance and consistent monitoring throughout the day and night?
4What steps is the facility taking to address the concerns regarding environmental cleanliness and odor management to ensure a comfortable living space for residents?
5Since your physical therapy team is highly regarded, how do they coordinate with the nursing staff to ensure that a resident’s progress in therapy is reflected in their daily care plan?
6How do you handle urgent medical changes or emergencies, and what is your process for keeping family members informed in real-time?

Personalized based on this facility's data

Key Review Excerpts

“The physical therapists were very good and understanding, and after arriving and not being able to lift my right leg off of the bed, they worked with me to regain my strength and walking ability.”

Rehab patient · 2022★★★★★

“They never notify you on there care even when you ask. They never answer the phone on the weekends so you can never contact your loved one. They accidentally gave my husband a Medication that is given to those with schizophrenia and never notified me of the medication error.”

Long-term resident's family · 2021★☆☆☆☆

“I supplied her meds, incontinence care supplies, oxygen, and nebulizer. I left explicit instructions for the administration of the meds and nebulizer treatments. I was assured time after time that they were on top of it and that their staff was highly trained and competent.”

Long-term resident's family · 2022★★☆☆☆

Source: 48 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.65hrs

87%

Registered nurses for medical care

Total Nursing

2.63hrs

64%

All nurses + aides combined

Staff Turnover

62%

Lower is better (< 30% = good)

RN Turnover

80%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility16.1%

Better than Avg

Here

16.1%

19.5%

24.7%

Utah

26.6%

Residents with depression symptoms

↓ Lower is better

This Facility6.2%

Better than Avg

Here

6.2%

12.1%

16.5%

Utah

13.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose walking got worse

↓ Lower is better

This Facility25.2%

Worse than Avg

Here

25.2%

15.3%

16.8%

Utah

16.5%

Residents needing more daily help over time

↓ Lower is better

This Facility19.7%

Worse than Avg

Here

19.7%

14.4%

12.1%

Utah

10.2%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility25.5%

Worse than Avg

Here

25.5%

19.4%

21.8%

Utah

21.7%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.4%

Better than Avg

Here

99.4%

93.4%

97.1%

Utah

97.1%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility98.7%

Better than Avg

Here

98.7%

81.8%

93.8%

Utah

94.0%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility87.5%

Mixed vs Avgs

Here

87.5%

79.8%

91.0%

Utah

87.3%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

0.8%

Utah

0.4%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

28findings in history

3penalties

Latest survey: 3 · well below UT avg (9.1)

3 complaint-triggered findings

$7,443 in fines

This facility has concerning abuse and neglect violations from family complaints in 2023, including failure to protect residents from abuse and mishandling of resident belongings. The most recurring issues involve fire safety systems, emergency preparedness, and nutrition/dietary services. While all deficiencies show correction dates, the pattern of serious safety violations alongside complaint-triggered abuse concerns suggests families should carefully evaluate this facility's resident protection practices.

Nov 24, 2025Routine10 findings

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Oct 5, 2023Complaint3 findings

0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Oct 5, 2023Routine9 findings

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Nov 10, 2021Routine6 findings

0886Potential for harm · PatternCorrected

Infection Control Deficiencies

Perform COVID19 testing on residents and staff.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Federal Penalties

Fine

Nov 24, 2025

$61,640

Payment Denial

Nov 24, 2025

20-day denial

Fine

Oct 5, 2023

$7,443

Ownership & Operations

Who Operates This Facility

Owner / Operator

Spanish Fork Rehabilitation and Nursing

Organization Type

for profit

Chain Affiliation

Chain Name

Beaver Valley Hospital

Chain Size

5 facilities nationwide

Chain avg rating: 2.0/5 · Rank 5 of 5 (Lowest rating)