Stonehaven Senior Living
Limited public data on Stonehaven Senior Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 40 Google reviews
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What this means for your family
Recent reviews suggest the facility has undergone significant aesthetic and operational improvements, with many praising the new atmosphere. However, because of the severity of historical allegations regarding medical neglect and hygiene, families should conduct an unannounced visit to verify that the current high standards of care are being consistently maintained.
Google Reviews
Google Reviews
40 reviews on Google“Stonehaven Senior Living shows a significant divide between recent and older reviews. While recent feedback highlights a clean, well-maintained facility with a kind and dedicated staff, older reviews contain serious allegations of neglect, poor hygiene, and inadequate medical supervision. Families should prioritize recent visits to verify if the reported improvements in facility condition and staffing are being sustained.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained building
- Kind and attentive staff
- Warm and welcoming atmosphere
- Presence of skilled nursing services
Concerns
- Staffing shortages and neglect (mentioned by 2 reviewers)
- Poor facility maintenance and odors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 96 analyzed
How They Respond to Reviews
The owner uses highly repetitive, templated responses that frequently repeat the exact same phrasing for different reviewers. While they attempt to personalize some responses with names, the content is largely a collection of pre-written snippets.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to families online; how does the management team stay involved with the day-to-day care of the residents?
- 2We want to make sure our loved one is getting their prescriptions on time; what specific protocols do you have in place for medication management and tracking?
- 3The building looks very well-maintained; what is your routine for ensuring all common areas and resident rooms stay fresh and clean?
- 4Could you tell us a bit about the dining experience, specifically how much input residents have in their meal choices and nutritional needs?
- 5How does the nursing team communicate important health updates or changes in condition to family members to ensure we are always in the loop?
- 6What kind of daily activities or social outings are available to help residents stay engaged and connected with others?
Personalized based on this facility's data
Key Review Excerpts
“The community here is warm, welcoming, and truly cares about the residents. It’s a comfort knowing skilled nursing is right next door if it’s ever needed.”
“The staff, especially Roberto, were amazing and so kind, organized, and clearly dedicated.”
“The staff is rude and neglectful. Very concerned for the patients living there and a man had died of sepsis after being there for only THREE months.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 13 measures
7
measures
3
measures
3
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Stonehaven Senior Living had 17 deficiencies found in one recent survey, primarily involving fire safety systems, emergency preparedness, and food service operations. The facility had significant issues with sprinkler systems, fire alarms, smoke barriers, and emergency power systems, along with problems in medication labeling and dietary accommodations. All deficiencies have correction dates from the provider, indicating steps toward resolution, though this represents only one survey period.
Jun 16, 2025Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Ownership & Operations
Who Operates This Facility
Stonehaven Senior Living
for profit
Chain Affiliation
Bayshire Senior Communities
12 facilities nationwide
Ownership & Management
Owners
Winery Skilled Care LLC
Owner · Organization
Bayshire Central Valley LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit stonehavensl.com
Medicare data downloads
Original nursing home datasets
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