Limited public data on Stonehaven Senior Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 42 Google reviews
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Every family's needs are unique. We encourage you to visit Stonehaven Senior Living in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Stonehaven Senior Living is currently experiencing a period of significant internal transition, with many recent reviews praising recent aesthetic and operational improvements. While many families highlight the warm atmosphere and the convenience of having skilled nursing on-site, there are serious, recurring allegations regarding staff negligence, inadequate staffing levels, and maintenance issues that require close scrutiny.
Quality Themes
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Distribution · 71 analyzed
The owner provides personalized, warm responses to positive reviews, often addressing specific details mentioned by the reviewer. For negative reviews, the owner avoids defensiveness and instead focuses on inviting direct communication or acknowledging ongoing facility improvements.
Personalized based on this facility's data
Key Review Excerpts
“The community here is warm, welcoming, and truly cares about the residents. It’s a comfort knowing skilled nursing is right next door if it’s ever needed.”
“The staff, especially Roberto, were amazing and so kind, organized, and clearly dedicated.”
“If I could give no stars I would. The staff is rude and neglectful. Very concerned for the patients living there and a man had died of sepsis after being there for only THREE months.”
Source: CA Community Care Licensing Division
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
This report details an investigation into a complaint regarding staff failing to safeguard a resident's personal belongings. The investigation found conflicting information and concluded that there was not a preponderance of evidence to prove the alleged violation occurred.
This report details the findings of a Complaint Investigation conducted on June 2, 2025. The investigation reviewed allegations regarding the provision of an admissions agreement and communication with the responsible party. Based on the evidence reviewed, the Community Care Licensing division determined that all allegations were UNFOUNDED.
This report details the findings of a Complaint Investigation conducted on June 2, 2025. The investigation reviewed allegations regarding the provision of an admissions agreement and communication with the responsible party. Based on the evidence reviewed, the Community Care Licensing division determined that all allegations were UNFOUNDED.
The facility evaluation report documents an unannounced visit conducted on January 27, 2025. The visit was for the purpose of interviewing a resident regarding allegations made against a previous facility. No specific deficiencies or citations were recorded in the provided report content.
COMPLAINT INVESTIGATION REPORT
The Annual inspection noted several positive aspects, including proper storage of supplies, functional equipment, and unobstructed pathways. However, two deficiencies were cited: a malfunctioning door to the walk-in freezer in the kitchen, and a general failure to maintain the facility in good repair. A Plan of Correction has been established with a due date of 01/06/2025.
Twilight Haven INC; Haven Assisted Care LLC
CARTER, BENJAMIN
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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