Orchard Post Acute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 88 Google reviews
Watch Orchard Post Acute
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for patients needing intensive physical or occupational therapy, as the rehab team is consistently rated as top-tier. However, families should be vigilant about communication and personal property, as several reviewers have noted difficulties reaching management and issues with lost belongings.
Google Reviews
Google Reviews
88 reviews on Google“Orchard Post Acute is widely praised for its exceptional physical and occupational therapy teams and its friendly, attentive nursing staff. However, families should be cautious regarding serious allegations of neglect, poor communication from management, and issues with the loss of personal belongings.”
Quality Themes
Tap a score for detailsStrengths
- Excellent rehabilitation and therapy services
- Compassionate and professional nursing staff
- Clean and well-maintained facility
- Welcoming and friendly atmosphere
Concerns
- Poor communication from management and social workers (mentioned by 4 reviewers)
- Loss of residents' personal belongings (clothing/wallets) (mentioned by 3 reviewers)
- Inconsistent hygiene and bathing schedules (mentioned by 2 reviewers)
- Difficulty reaching staff via telephone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 93 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the rehabilitation and therapy services here; could you tell us more about how the therapy team works with new residents?
- 2How does the nursing team ensure that medication schedules are strictly followed and documented every day?
- 3What systems do you have in place to ensure that residents' personal belongings, like clothing and wallets, are kept safe and organized?
- 4How does the facility handle communication with families, especially if we need to reach a staff member or social worker after hours?
- 5Could you describe the daily dining experience and how you ensure residents receive nutritious meals on a consistent schedule?
- 6What is the protocol for managing medical emergencies or sudden changes in a resident's health during the night?
Personalized based on this facility's data
Key Review Excerpts
“The staff of nurses, nursing assistants and therapists were terrific. The facility was functional with the therapy gym outstanding. The food was surprisingly good.”
“My dad was not cared for properly. He was never dressed when we visited him. I went from going to talk with him, feeding him until he ended up passing away from being under the care of Orchard post acute.”
“The CNA’S were more than happy to help with dressing and personal needs. They and the whole staff truly went above and beyond to make her stay pleasant. The PT department was so awesome!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 23 complaints triggering inspections at Orchard Post Acute, with recurring issues in care planning, food safety, and resident rights persisting across multiple surveys. Problems include inadequate care plans, food storage violations, medication labeling issues, and failure to report suspected abuse. While the facility corrects deficiencies when cited, the pattern of repeated violations in core care areas suggests ongoing quality concerns families should carefully consider.
Nov 19, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
May 20, 2025Routine20
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
May 20, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 8, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Dec 11, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nov 5, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Ownership & Operations
Who Operates This Facility
Orchard Post Acute
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 128 of 260
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
88 reviews from families & visitors
Official Website
Visit orchardpostacute.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Stonehaven Senior Living
1.2 miAssisted Living · Fresno, CA
Nazareth House
2.9 miAssisted Living · Fresno, CA
Rehabilitation Centre of Fresno
3.3 miAssisted Living · Fresno, CA
Carmel Village Memory Care
5.2 miAssisted Living · Clovis, CA
Magnolia Crossing
6.2 miAssisted Living · Clovis, CA
Sierra Villa Rest Home
6.2 miAssisted Living · Clovis, CA