Assisted Living

Stonehaven Senior Living

Name: Public quality & inspection record for Stonehaven Senior Living
Creator: EveryPlace
License: https://everyplace.care/research-policy

Limited public data on Stonehaven Senior Living. Call, tour, and ask to meet current residents' families — your own impression matters most.

1717 South Winery Avenue, Roosevelt · Fresno, CA 93727|116 beds|Licensed & Active

Google rating

3.6/5

based on 40 Google reviews

(559) 251-8417 Directions Website

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What this means for your family

Recent reviews suggest significant recent improvements in the facility's aesthetics and atmosphere. However, because there is a history of severe medical neglect and staffing issues, families should perform an unannounced visit and specifically ask about protocols for medication administration and nighttime staffing ratios.

Google Reviews

40 reviews on Google

“Stonehaven Senior Living shows a stark divide between recent positive impressions of a 'newly improved' facility and severe, historical allegations of medical neglect and poor hygiene. While recent visitors praise the clean, well-maintained atmosphere and friendly staff, several families have reported critical issues including medication errors, staffing shortages, and inadequate sanitary conditions.”

Quality Themes

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Strengths

Clean and well-maintained building
Friendly and welcoming atmosphere
Proximity to skilled nursing services
Engaged community activities

Concerns

Staffing shortages and neglect (mentioned by 3 reviewers)
Unsanitary living conditions or odors (mentioned by 2 reviewers)
Inadequate medical/medication oversight (mentioned by 2 reviewers)

Rating Trends

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Distribution · 69 analyzed

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

1We've heard great things about how clean and well-maintained the building is; what are your current protocols for ensuring common areas and private rooms stay fresh and odor-free?
2Since the facility is so close to skilled nursing services, could you walk us through the exact process for how medical transitions or urgent care needs are handled?
3How do you ensure that medication administration is double-checked and that there is consistent oversight, especially during shift changes?
4We'd love to hear more about the community activities—how do you involve residents in planning their daily schedules to keep them engaged?
5Communication is so important to our family; how do you keep loved ones updated on daily happenings or any changes in a resident's well-being?
6What steps is the team taking to ensure there is always plenty of friendly, attentive staff available to assist residents with their daily needs?

Personalized based on this facility's data

Key Review Excerpts

“The community here is warm, welcoming, and truly cares about the residents. It’s a comfort knowing skilled nursing is right next door if it’s ever needed.”

Family member · 2025★★★★★

“The staff, especially Roberto, were amazing and so kind, organized, and clearly dedicated.”

Volunteer · 2025★★★★★

“My father was staying here for about 3 days and he had to go back into the emergency because he was faced down on the table passed out when I walked into twilight haven !! And not one nurse cared.”

Family member · 2019★☆☆☆☆

Source: 40 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

12total

3 Type A— immediate health risk

3 Type B— non-compliance

Clean record— no deficiencies found

May 22, 2026OtherNo deficiencies

Clean

FACILITY EVALUATION REPORT

May 22, 2026ComplaintNo deficiencies

Clean