Strong Medicare quality ratings; public reviewers often praise compassionate and patient nursing staff. Still worth an in-person visit.
based on 9 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
2 findings in latest survey · Staff turnover reported at 27%
St Mary's Alzheimer's Center has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and patient nursing staff and expertise in managing challenging dementia behaviors. Review the component ratings and current source records before deciding.
St. Mary's Alzheimer's Center receives high praise for its compassionate and patient staff who are specifically noted for their ability to handle challenging dementia-related behaviors. While most families report feeling their loved ones are treated like family, a recent report of neglect and understaffing suggests potential inconsistencies in care quality.
Quality Themes
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Concerns
Rating Trends
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Distribution · 10 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“We no longer have to fear that my father will be thrown out, due to his challenging behaviors . St Mary’s does not reject residents w dementia .”
“I have never witnessed a more caring nursing home staff in all my days. They all possess extraordinary kindness and power to be able to persevere in their professions of caring for the Alzheimer's patients.”
“From the first day my dear husband arrived there until his passing, he was cared for by wonderful caring people including nurses, aides, doctors and the administration.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who were physically restrained
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints that triggered inspections, resulting in recent deficiencies for resident protection from abuse and neglect, and privacy violations in December 2024. The facility has recurring issues with abuse prevention policies and fire safety systems spanning multiple years from 2019 to 2024, though all violations show correction dates. Additional concerns include wound care, incontinence management, and facility maintenance, indicating ongoing challenges with resident safety protocols.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
Oct 24, 2024
$66,973
St Mary's Alzheimer's Center
for profit
Windsor House, INC.
11 facilities nationwide
Chain avg rating: 3.5/5 · Rank 4 of 11
Owners
Masternick, John
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
9 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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