Caprice Health Care Center
Strong Medicare quality ratings; families often praise effective rehabilitation therapy programs. Still worth an in-person visit.
based on 27 Google reviews
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What this means for your family
While the facility is praised for its rehabilitation program and outdoor spaces, the recurring reports of hygiene issues and inconsistent medical care are significant red flags. We strongly recommend that you conduct an unannounced visit to the specific wing where your loved one would reside and ask direct questions about their protocol for medical order compliance.
Google Reviews
Google Reviews
27 reviews on Google“Caprice Health Care Center receives highly polarized feedback, with some families praising the rehabilitation team and compassionate care, while others report severe neglect and poor facility conditions. Critical concerns regarding hygiene, staff responsiveness, and medical oversight are frequently raised by families of deceased residents. Prospective families should be aware of the stark contrast between positive experiences in rehab and distressing reports of inadequate end-of-life care.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy programs
- Compassionate and attentive nursing staff
- Well-maintained outdoor courtyard and garden areas
- Responsive management for specific administrative issues
Concerns
- Unpleasant odors and poor facility cleanliness (mentioned by 3 reviewers)
- Inadequate medical care and failure to follow clinical orders (mentioned by 4 reviewers)
- Staff unresponsiveness and lack of compassion (mentioned by 5 reviewers)
- Lack of air conditioning or climate control issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is quite active in responding to feedback online; how do you use that family input to improve the daily experience for residents?
- 2Could you walk me through your current housekeeping schedule and how you ensure the facility remains fresh and clean throughout the day?
- 3Given the importance of consistent clinical care, what protocols do you have in place to ensure that physician orders and medication schedules are followed precisely for every resident?
- 4How does your team manage climate control in the resident rooms to ensure everyone stays comfortable regardless of the season?
- 5I see your courtyard is a beautiful space; what kind of structured activities or social events do you host there to keep residents engaged and active?
- 6When a family member has a concern regarding their loved one's care, what is the most effective way to communicate with your management team to ensure a quick and thorough resolution?
Personalized based on this facility's data
Key Review Excerpts
“The facility is clean with no hint of a nursing home smell. The staff all worked together and all were positive and helpful with all our needs.”
“From admittance to the Doctor seeing her nothing but first class. The place is clean, they have a great mixture of staff many with 10/20 Years there and a good mixture of younger staff as well.”
“The stench in one wing is horrendous and they don't care. Blaring TVs, no AC, loud and rooms are super small!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
2
measures
6
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Caprice Health Care Center has 16 deficiencies across three surveys, with fire safety issues being the most recurring problem, including deficient smoke barriers, fire alarms, and sprinkler systems appearing in multiple inspections. The facility also had issues with resident rights, respiratory care, and medical records in the most recent survey. All deficiencies show correction dates, suggesting the facility addresses identified problems.
Apr 24, 2025Routine6
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have properly sized and located compartments to protect residents from smoke.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 27, 2022Routine6
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Oct 17, 2019Routine4
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Meet other general requirements that are deficient.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Caprice Health Care Center
for profit
Ownership & Management
Owners
Berardino, Nicholas
Owner
Cilone, Joseph
Owner
Huber, Michael
Owner
Petrozzi, Larry
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit inspirahealthgroup.com
Medicare data downloads
Original nursing home datasets
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