Strong Medicare quality ratings; public reviewers often praise clean and spacious physical environment. Still worth an in-person visit.
based on 10 Google reviews

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Shepherd of the Valley Poland has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: clean and spacious physical environment and modern facility appearance. Review the component ratings and current source records before deciding.
Shepherd of the Valley Poland presents a clean and modern environment, but recent feedback highlights significant concerns regarding clinical competency and staffing levels. While some visitors appreciate the physical facility, families have reported critical failures in medical equipment usage and a lack of oversight regarding resident safety and hygiene.
Quality Themes
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Concerns
Rating Trends
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Distribution · 11 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“Next morning after first night….mom tells us that nurse never put bi-pap on her. Nurse said she didn’t know how to use the bi-pap machine and did not use the help number to ask someone how to use it.”
“A nice facility but they are way under staffed and are not that medically equipped to deal with residents with urinary problems. The housekeeping department is Mia most of the time.”
“Looks like a nice place and is on surface level, however, there have been multiple incidences of theft on the premises.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has 10 federal deficiencies across 4 surveys, including 2 complaint-triggered issues where families reported concerns about treatment quality and communication failures. The most recurring problems involve fire safety systems and quality of care issues including respiratory care and daily living assistance. All deficiencies appear corrected, but the recent December 2024 complaint suggests ongoing care and communication challenges families should investigate during visits.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Shepherd of the Valley Poland
nonprofit
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
10 reviews from families & visitors
Official Website
Visit shepherdofthevalley.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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