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Nursing HomeMedicaid Investigative

St Joseph Skilled Nursing and Rehabilitation

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2301 Sterlington Road, Monroe, LA 71203130 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 48 Google reviews

5
4
3
2
1
St Joseph Skilled Nursing and Rehabilitation Nursing Home in Monroe, LA — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (14 vs median 7)
  • High RN turnover (67%)

Bottom 25% in LA · Critically understaffed (RN) · Worst in CANTEX CONTINUING CARE chain · No penalties on record

Source: Medicare data

What this means for your family

The facility's physical therapy and admissions teams are highly regarded for their professionalism and effectiveness. However, because multiple reviewers have noted concerns regarding inconsistent patient monitoring and staffing, we recommend asking specifically about nurse-to-patient ratios during the night shift and how the facility ensures regular check-ins for residents.

Google Reviews

Google Reviews

48 reviews on Google
St. Joseph Skilled Nursing and Rehabilitation receives high praise for its admissions team and physical therapy department, with many families noting the staff's dedication and professionalism. However, some reviewers have raised concerns regarding inconsistent patient monitoring and reported staffing shortages, suggesting that the quality of care may vary depending on the specific shift or department.

Quality Themes

Tap a score for details
Food8.0Staff8.0Clean9.0ActivitiesN/AMeds9.0MemoryN/AComms8.0ValueN/A

Strengths

  • Highly responsive and helpful admissions team
  • Effective and encouraging physical therapy department
  • Professional and caring nursing staff
  • Clean and well-maintained facility environment

Concerns

  • Inconsistent patient monitoring and check-ins (mentioned by 2 reviewers)
  • Staffing shortages (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(2)'21(5)'23(20)'25(11)'26(1)

Distribution · 50 analyzed

5
38
4
3
3
3
2
0
1
6
12 reviews posted between Dec 7, 2023Dec 8, 2023 · 12 were 5-star
11 reviews posted between Jul 10, 2025Jul 10, 2025 · 10 were 5-star

How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We were so impressed by how responsive the admissions team was when we first called; how will you help our family transition smoothly into the community?
  • 2The physical therapy department comes highly recommended, so could you tell us more about how the therapists work with residents to reach their mobility goals?
  • 3Since we want to ensure our loved one is never alone during the night, what is your process for regular monitoring and check-ins throughout the evening?
  • 4With the recent changes in state and CMS inspections, what specific steps is the facility taking to address staffing levels and improve care delivery?
  • 5The facility looks very clean and well-maintained, which we appreciate; what does a typical daily schedule of social activities look like for the residents here?
  • 6In the event of a sudden medical change or an emergency after hours, what is the protocol for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

My husband spent over 2 months in skilled care and Physical Therapy. He went in barely able to stand and left on a walker, feeling safe and confident in his ability to continue his recovery at home.

Rehab patient's spouse · 2024★★★★★

The ENTIRE STAFF at St. Joseph Continuing Care facility has truly been a blessing to my grandmother (and my family) during her two different stays this year. When my grandmother was sent there the first time earlier this year, the staff was so welcoming, accommodating and very professional.

Long-term resident's family · 2023★★★★★

She help with explain meds and test resylts when I didn't undwrstand. She is a diamond.

Rehab patient · 2023★★★★★
Source: 48 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.40hrs
53%
Registered nurses for medical care
Total Nursing
3.40hrs
83%
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)
RN Turnover
75%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

9

measures

Worse Than Avg

4

measures

Mixed Results

4

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility47.3%
Worse than Avg
Here
47.3%
US
15.3%
LA
20.1%
Ouachita
20.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility32.0%
Worse than Avg
Here
32.0%
US
14.4%
LA
19.0%
Ouachita
17.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
LA
2.1%
Ouachita
1.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.1%
Better than Avg
Here
12.1%
US
19.5%
LA
23.2%
Ouachita
21.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility15.2%
Better than Avg
Here
15.2%
US
15.5%
LA
22.8%
Ouachita
22.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
LA
94.9%
Ouachita
96.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
79.8%
LA
76.2%
Ouachita
71.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.4%
Better than Avg
Here
89.4%
US
81.8%
LA
84.8%
Ouachita
78.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.9%
Mixed vs Avgs
Here
2.9%
US
1.6%
LA
3.3%
Ouachita
4.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
Above state avg (8.3)
37 complaint-triggered

This facility shows a concerning pattern with 38 out of 51 deficiencies triggered by family complaints, indicating ongoing resident and family dissatisfaction. The most recurring issues involve medication management, basic daily care assistance, and resident rights violations. While the facility corrects issues when cited, problems persist across multiple surveys, with medication management deficiencies appearing in 2023, 2024, and 2025, suggesting systemic challenges in care quality.

Dec 11, 2025Routine
3
0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Dec 11, 2025Complaint
8
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0887Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Jul 30, 2025Complaint
3
0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Apr 30, 2025Complaint
2
0627Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0572Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents a notice of rights, rules, services and charges.

Oct 3, 2024Complaint
9
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0577Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Oct 3, 2024Routine
5
0554Potential for harm · PatternCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0233Minimal · WidespreadCorrected

Egress Deficiencies

Install resident room doors of proper design and width.

Ownership & Operations

Who Operates This Facility

Owner / Operator

St Joseph Skilled Nursing and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Cantex Continuing Care

Chain Size

38 facilities nationwide

Chain avg rating: 3.1/5 · Rank 38 of 38 (Worst)

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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