St Joseph Skilled Nursing and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 48 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (14 vs median 7)
- High RN turnover (67%)
Bottom 25% in LA · Critically understaffed (RN) · Worst in CANTEX CONTINUING CARE chain · No penalties on record
What this means for your family
The facility's physical therapy and admissions teams are highly regarded for their professionalism and effectiveness. However, because multiple reviewers have noted concerns regarding inconsistent patient monitoring and staffing, we recommend asking specifically about nurse-to-patient ratios during the night shift and how the facility ensures regular check-ins for residents.
Google Reviews
Google Reviews
48 reviews on Google“St. Joseph Skilled Nursing and Rehabilitation receives high praise for its admissions team and physical therapy department, with many families noting the staff's dedication and professionalism. However, some reviewers have raised concerns regarding inconsistent patient monitoring and reported staffing shortages, suggesting that the quality of care may vary depending on the specific shift or department.”
Quality Themes
Tap a score for detailsStrengths
- Highly responsive and helpful admissions team
- Effective and encouraging physical therapy department
- Professional and caring nursing staff
- Clean and well-maintained facility environment
Concerns
- Inconsistent patient monitoring and check-ins (mentioned by 2 reviewers)
- Staffing shortages (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We were so impressed by how responsive the admissions team was when we first called; how will you help our family transition smoothly into the community?
- 2The physical therapy department comes highly recommended, so could you tell us more about how the therapists work with residents to reach their mobility goals?
- 3Since we want to ensure our loved one is never alone during the night, what is your process for regular monitoring and check-ins throughout the evening?
- 4With the recent changes in state and CMS inspections, what specific steps is the facility taking to address staffing levels and improve care delivery?
- 5The facility looks very clean and well-maintained, which we appreciate; what does a typical daily schedule of social activities look like for the residents here?
- 6In the event of a sudden medical change or an emergency after hours, what is the protocol for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“My husband spent over 2 months in skilled care and Physical Therapy. He went in barely able to stand and left on a walker, feeling safe and confident in his ability to continue his recovery at home.”
“The ENTIRE STAFF at St. Joseph Continuing Care facility has truly been a blessing to my grandmother (and my family) during her two different stays this year. When my grandmother was sent there the first time earlier this year, the staff was so welcoming, accommodating and very professional.”
“She help with explain meds and test resylts when I didn't undwrstand. She is a diamond.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern with 38 out of 51 deficiencies triggered by family complaints, indicating ongoing resident and family dissatisfaction. The most recurring issues involve medication management, basic daily care assistance, and resident rights violations. While the facility corrects issues when cited, problems persist across multiple surveys, with medication management deficiencies appearing in 2023, 2024, and 2025, suggesting systemic challenges in care quality.
Dec 11, 2025Routine3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Dec 11, 2025Complaint8
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Jul 30, 2025Complaint3
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Apr 30, 2025Complaint2
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
Oct 3, 2024Complaint9
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Oct 3, 2024Routine5
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Install resident room doors of proper design and width.
Ownership & Operations
Who Operates This Facility
St Joseph Skilled Nursing and Rehabilitation
for profit
Chain Affiliation
Cantex Continuing Care
38 facilities nationwide
Chain avg rating: 3.1/5 · Rank 38 of 38 (Worst)
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Official Website
Visit stjosephmonroe.com
Medicare data downloads
Original nursing home datasets
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