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Strong Medicare quality ratings; public reviewers often praise attractive exterior and facility appearance. Still worth an in-person visit.
based on 13 Google reviews
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Northeast La War Veterans Home has a strong overall Medicare rating. Public reviewers frequently mention: attractive exterior and facility appearance and some staff members perceived as caring. Review the component ratings and current source records before deciding.
Northeast LA Veterans Home faces severe, recurring allegations of neglect, poor hygiene, and unprofessional conduct by staff. While a few reviewers offer brief, positive praise, the majority of detailed accounts describe a facility where residents suffer from lack of basic care, missing personal property, and retaliatory behavior toward concerned family members.
Quality Themes
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Concerns
Rating Trends
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Distribution · 16 analyzed
Personalized based on this facility's data
Key Review Excerpts
“I am speaking out after much controversy and now being BANNED from seeing my Grandfather because I reported on LIVE AND DEAD ants in his drinking water, left soiled and in dirty clothes, not bathed, not getting the medical attention when he needs it”
“They allowed a relative toe nails grow to the back of his toes. When he passed away, they had "lost" his motorized chair. Some of his other items disappeared as well.”
“The Director and those that are in charge of the daily operations of this facility need to get out of their offices and walk the floors and inspect what they expect.”
Resident outcomes compared with national, state, and local averages · 2 measures
2
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows a concerning pattern of recurring infection control problems, with deficiencies found in three consecutive surveys from 2023 to 2025, suggesting ongoing challenges in preventing infections. Additional issues have involved daily care assistance, respiratory care, bed rail safety, abuse prevention policies, and staffing reporting. While all deficiencies have correction dates, the repeated infection control violations indicate persistent operational struggles that families should carefully consider.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Northeast La War Veterans Home
government
Owners
State of La, Dept of Veterans Affairs
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Maps
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Google Reviews
13 reviews from families & visitors
Official Website
Visit vetaffairs.la.gov
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Original nursing home datasets
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