Springs of Mooresville, the
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 66 Google reviews
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What this means for your family
The Springs of Mooresville is highly regarded for its effective physical therapy and clean, private-room environment, making it a strong candidate for short-term rehab. However, because some families have reported concerns regarding call-button response times and hygiene for dependent residents, we recommend scheduling a tour to observe staff-to-resident interactions and asking specifically about their protocols for monitoring high-acuity patients.
Google Reviews
Google Reviews
66 reviews on Google“The Springs of Mooresville is widely praised for its clean, well-maintained facility and a dedicated therapy team that helps many residents successfully return home after rehab. While the majority of families report compassionate care and excellent communication, a small number of critical reviews highlight serious lapses in basic nursing care, such as hygiene issues and delayed response times to call buttons. Families should be aware that while the facility is highly regarded for its environment and therapy, there are reports of inconsistent care quality for more dependent residents.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Clean, well-maintained, and modern facility
- Private rooms with private baths
- Compassionate and attentive nursing staff
Concerns
- Delayed response to call buttons (mentioned by 2 reviewers)
- Inadequate hygiene and care for dependent residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 71 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that you have private rooms and baths, how do you balance maintaining resident privacy with the need for frequent check-ins and assistance?
- 2I noticed that the facility is highly regarded for its physical and occupational therapy; could you walk us through how those sessions are integrated into a resident's daily routine?
- 3We understand that responding to call buttons promptly is vital for peace of mind; what is your current protocol for ensuring staff are alerted and respond quickly when a resident needs help?
- 4How does your team ensure that residents who require more hands-on assistance with personal hygiene receive consistent and dignified care throughout the day and night?
- 5I saw that you actively engage with feedback online; how do you use that input from families to improve the quality of life for residents here?
- 6With your 5-star CMS health rating, what specific measures do you have in place to handle medical emergencies or sudden changes in a resident's health status?
Personalized based on this facility's data
Key Review Excerpts
“He was unable to even stand when admitted, but has shown amazing improvement due to the consistent, considerate, and thorough PT, OT, and nursing care he received there. They got him in good shape, able to return home walking again!”
“The facility is inviting and staff from caregivers to housekeeping treat residents and families with respect and compassion. Having an aging parent with health issues is very stressful and it is important to visit as often as you can, but my experience of being contacted by staff of any concerns or new health issues is excellent.”
“My mother spent 2 months in the Springs for Physical and Speech Therapy after her stroke, during Covid, 2 years ago. When cancer robbed her of her strength and she needed to return to rehab, she wanted to return here which says much about the staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Springs of Mooresville shows a mixed safety record with 5 deficiencies across 2 surveys, primarily involving building safety and emergency preparedness systems. The main concerns include emergency power systems, fire-resistant construction, and care planning processes. All identified issues have been corrected by the facility, suggesting responsive management, though the variety of safety-related deficiencies may warrant discussion during your visit.
Jul 28, 2025Routine2
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Sep 26, 2023Routine3
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ownership & Operations
Who Operates This Facility
Springs of Mooresville, the
government
Chain Affiliation
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 34 of 120 (Best)
Ownership & Management
Owners
Harrison County Hospital
Owner · Organization
Barney, Leigh
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Davis, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
66 reviews from families & visitors
Official Website
Visit springsofmooresville.com
Medicare data downloads
Original nursing home datasets
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