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Strong Medicare quality ratings; public reviewers often praise compassionate end-of-life and hospice care. Still worth an in-person visit.
based on 42 Google reviews
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Miller's Merry Manor has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: compassionate end-of-life and hospice care and effective rehabilitation therapy team. Review the component ratings and current source records before deciding.
Miller's Merry Manor receives polarized feedback, with some families praising the compassionate end-of-life care and effective rehabilitation, while others report serious concerns regarding medical neglect and poor communication. While the facility is often described as clean and aesthetically pleasing, multiple reviewers have highlighted critical failures in responding to patient health needs and managing staff transitions.
Quality Themes
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Concerns
Rating Trends
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Distribution · 39 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The staff at Miller’s was amazing. She had been severely neglected at another facility. She was well taken care of here. Her final days she was shown a lot of care and compassion.”
“Every single staff person, all the way from nurses, aids and therapist have been nothing short of amazing. I will be leaving in a few days a healthier and happier person and I have everyone here to thank for this.”
“Lack of communication from check-in to check-out. Repeatedly treated as diabetic when not, overzealous physical therapy staff wouldn't vary from their script, not MS aware.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Miller's Merry Manor has 12 federal deficiencies across four surveys, with one complaint-triggered issue involving medication errors. The most recurring problems involve electrical systems and emergency power, appearing in multiple surveys and as recently as December 2024. Other issues include infection control, resident care planning, and basic care quality. All deficiencies show correction dates, though electrical problems persist across multiple inspections.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Miller's Merry Manor
for profit
Miller's Merry Manor
14 facilities nationwide
Chain avg rating: 4.0/5 · Rank 1 of 14 (Highest rating)
Owners
Johnson Memorial Hospital
Owner · Organization
Boyle, Patrick
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
42 reviews from families & visitors
Official Website
Visit millersmerrymanor.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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