Meadow Lakes
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 121 Google reviews
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What this means for your family
Meadow Lakes shows a clear divide between its Assisted Living/Garden Homes and its skilled nursing/memory care units. If you are considering this facility, perform a thorough tour specifically of the unit your loved one will occupy and ask direct questions about staffing ratios on weekends and night shifts, as these are frequent points of failure.
Google Reviews
Google Reviews
121 reviews on Google“Meadow Lakes receives highly polarized feedback, with many families praising the clean environment and dedicated staff in assisted living and garden homes, while others report severe neglect in the nursing and memory care units. Common complaints involve chronic understaffing, poor hygiene, and significant communication failures regarding medical care and daily needs. Families considering this facility should be aware of these starkly different experiences depending on the level of care required.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and compassionate assisted living staff
- Effective and supportive rehab therapy team
- Helpful admissions and administrative personnel
Concerns
- Severe understaffing leading to long wait times for call lights (mentioned by 6 reviewers)
- Poor hygiene and sanitation (urine/feces, odors, flies) (mentioned by 5 reviewers)
- Inadequate medical care and lack of communication (mentioned by 5 reviewers)
- Poor food quality and dining assistance (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 132 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With the current staffing levels, what is your protocol for ensuring residents receive timely assistance when they press their call lights?
- 3We’ve read some concerns regarding facility cleanliness; could you walk us through your daily housekeeping and sanitation schedule for resident rooms and common areas?
- 4Given the importance of nutrition, could you tell us more about the current dining program and how you ensure residents receive the support they need during mealtimes?
- 5How does your nursing team coordinate with families regarding changes in a resident's medical condition or medication management?
- 6What specific daily activities or social programs are available to keep residents engaged and active throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“She sat in urine/feces-filled briefs on SEVERAL occasions, of which I PERSONALLY hit the button for the fourth time to call the nurse on her behalf, to wait almost an hour, and decided I would do it for her.”
“The staff here is great and they really care about the residents. The community is well managed and always clean. From nursing to activities - everyone is awesome and engaged.”
“My mother was here In their memory care unit, and it was pretty horrible... The unit was small, not very clean, and there was nothing for them to do. They just pushed them out to the small dining room and left them to stare at nothing all day.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Meadow Lakes has recurring fire safety and building infrastructure issues spanning multiple surveys, including problems with exit signs, emergency lighting, smoke barriers, and sprinkler systems. The facility has also faced complaints from families regarding dementia care, accident prevention, and care plan quality. While all deficiencies show correction dates, the pattern of repeated fire safety violations across surveys suggests ongoing maintenance challenges that families should discuss during visits.
Mar 18, 2025Routine7
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Dec 12, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 5, 2024Routine4
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 10, 2024Complaint2
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jun 2, 2023Routine5
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
Meadow Lakes
for profit
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 15 of 91 (Best)
Ownership & Management
Owners
The Health and Hospital Corporation of Marion County
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
121 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
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