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Nursing Home

Marquette

Strong Medicare quality ratings; families often praise warm, attentive, and tenured nursing staff. Still worth an in-person visit.

8140 Township Line Rd, Westchester Estates · Indianapolis, IN 4626057 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 116 Google reviews

5
4
3
2
1
Marquette Nursing Home in Indianapolis, IN — Street View
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What this means for your family

Marquette offers a premier, resort-like environment with exceptional amenities and a highly tenured staff, making it a top-tier choice for independent living and rehabilitation. However, families considering assisted living or memory care should schedule a detailed meeting with the nursing director to discuss specific medical oversight protocols, as a few reviewers have noted concerns regarding care consistency for residents with complex health needs.

Google Reviews

Google Reviews

116 reviews on Google
Marquette is a highly regarded, resort-style senior living community that offers a full continuum of care, from independent living to skilled nursing and memory care. Reviewers consistently praise the beautiful, well-maintained campus, the variety of amenities like the athletic center and pool, and the longevity and warmth of the staff. While the vast majority of feedback is glowing, a few families have raised concerns regarding the consistency of care in the assisted living and memory care units, particularly regarding medical oversight.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities10.0MedsN/AMemory7.0Comms6.0Value5.0

Strengths

  • Warm, attentive, and tenured nursing staff
  • Beautiful, resort-like campus and facilities
  • Robust calendar of activities and fitness programs
  • High-quality dining options and variety
  • Strong rehabilitation therapy services

Concerns

  • Inconsistent medical oversight and care in assisted living (mentioned by 2 reviewers)
  • Communication issues regarding administrative/billing notifications (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'18(2)'20(12)'22(31)'24(6)'26(6)

Distribution · 107 analyzed

5
97
4
6
3
1
2
0
1
3

How They Respond to Reviews

30%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the beautiful, resort-like campus; could you show us some of the outdoor spaces where residents enjoy their time?
  • 2With such a high rating for your nursing staff, how do you ensure that this level of attentive care is maintained during shift changes?
  • 3Could you tell us more about the variety of fitness programs and daily activities available to keep residents engaged?
  • 4How does the clinical team manage medical oversight and communication between the nursing staff and the families?
  • 5What is the process for notifying families about important updates regarding care plans or administrative changes?
  • 6Since the dining options are highly rated, could you describe a typical mealtime and how much input residents have in the menu?

Personalized based on this facility's data


Key Review Excerpts

The health center has exceptional nursing staff who have worked at Marquette for many years - which is a testament in itself for the high quality of care offered.

Long-term resident's family · 2023★★★★★

My mom was hospitalized 4 times in 2 years due to dehydration-related issues that could have been avoided. They kept telling us we could pay for more and more care so we did, but the level of care never increased.

Assisted living family member · 2023☆☆☆☆

I found the administrators and health care workers (nurses, physical/occupational therapists and CNA's) to be very competent, caring and they frequently checked on my mother. I felt as though they placed my Mom as a priority given her needs.

Long-term resident's family · 2024★★★★★
Source: 116 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.77hrs
OK
Registered nurses for medical care
Total Nursing
4.28hrs
OK
All nurses + aides combined
Staff Turnover
26%
Lower is better (< 30% = good)
RN Turnover
25%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

3

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
12.1%
IN
24.8%
Marion
22.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility15.0%
Better than Avg
Here
15.0%
US
19.5%
IN
23.5%
Marion
21.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.6%
Better than Avg
Here
7.6%
US
15.4%
IN
13.6%
Marion
11.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
IN
95.4%
Marion
93.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.4%
Better than Avg
Here
99.4%
US
93.4%
IN
93.6%
Marion
93.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility18.5%
Worse than Avg
Here
18.5%
US
15.3%
IN
13.0%
Marion
12.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.6%
Better than Avg
Here
96.6%
US
79.7%
IN
79.0%
Marion
76.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
IN
81.5%
Marion
81.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
IN
1.3%
Marion
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (7.6)
3 complaint-triggered

Families have filed complaints about safety hazards and care quality, with accident prevention issues appearing in multiple complaint-triggered surveys. The facility shows recurring problems with safety hazards, nutrition and hydration care, and fire safety systems across surveys from 2022 to 2025. While all deficiencies report correction dates, the pattern of repeated issues in critical areas like resident safety and basic care suggests ongoing challenges that families should carefully consider.

Feb 2, 2026Routine
3
0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0628Potential for harm · IsolatedResolved (past non-compliance)

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0374Minimal · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Jun 10, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 5, 2025Routine
12
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0810Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jan 18, 2024Complaint
2
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 18, 2024Routine
4
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Marquette

Organization Type

nonprofit

Chain Affiliation

Chain Name

Life Care Services

Chain Size

45 facilities nationwide

Ownership & Management

Owners

Retirement Living INC

Owner · Organization

100%

Key personnel

Branch Banking & Trust Company5% or Greater Mortgage InterestBranch Banking & Trust Company5% or Greater Security InterestBorgert, JeffreyOfficer / DirectorBreen, JosephOfficer / DirectorBrehm, JayOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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